Marketing and Social Media professional with experience in content creation, community management, e-commerce, and digital communication. I have worked across publishing, luxury, and e-commerce industries, managing content, supporting online communities, coordinating projects, and optimizing digital experiences. Passionate about storytelling and audience engagement, I enjoy creating meaningful connections between brands and their communities through authentic and impactful content.

Audrey Fontaine

Marketing and Social Media professional with experience in content creation, community management, e-commerce, and digital communication. I have worked across publishing, luxury, and e-commerce industries, managing content, supporting online communities, coordinating projects, and optimizing digital experiences. Passionate about storytelling and audience engagement, I enjoy creating meaningful connections between brands and their communities through authentic and impactful content.

Available to hire

Marketing and Social Media professional with experience in content creation, community management, e-commerce, and digital communication. I have worked across publishing, luxury, and e-commerce industries, managing content, supporting online communities, coordinating projects, and optimizing digital experiences. Passionate about storytelling and audience engagement, I enjoy creating meaningful connections between brands and their communities through authentic and impactful content.

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Experience Level

Intermediate

Language

French
Fluent
English
Fluent
Korean
Beginner

Work Experience

Social Media Moderator for an English-speaking content creator
January 1, 2024 - Present
Managed community engagement, moderated comments, and engaged live audiences; maintained a respectful environment and supported creator clarity of messaging; contributed to audience growth and retention.
E-Merchandising Manager at ShowroomPrivé
January 1, 2020 - January 1, 2023
Set up and managed online sales; integrated content into the back office; handled e-merchandising and content updates; performed quality control; enhanced brand image through product presentation.
E-Merchandising Manager and Product Owner at AGNES B.
January 1, 2019 - January 1, 2020
Managed the e-merchandising department; oversaw product catalog across 4 e-commerce websites (FR/EU/UK/US); product uploads; wrote product descriptions in French and English; planned and monitored campaigns; SEO optimization; coordinated e-commerce photo shoots; conducted sales analysis and reporting; trained successor.
Communication Tools Development at BOUCHERON
January 1, 2017 - January 1, 2019
Development of editions, gifts, and packaging; material sourcing; supplier research and coordination; project management and follow-up; brief creation; quality control and feedback with suppliers; project presentations to the communication team; coordination with international subsidiaries; layout and graphic proposals for exclusive and personal books for VIP clients.
Social Media Manager – Independent Project at Instagram – Independent Project
January 1, 2020 - January 1, 2023
Market research and concept proposals tailored to target audience; organization and participation in photo shoots; photo editing and visual optimization; content scheduling and publishing; monitoring engagement and adjusting editorial strategy; contributed to audience growth and retention.
Digital Production Coordinator at Bayard Éditions
January 1, 2019 - January 1, 2020
Management of the J’aime Lire Store Instagram account; graphic design for social media content; production of eBooks (internal tools); adaptation of press titles (graphic edits, cover design); audio editing; production follow-up.
Prepress Operator (Graphic Design & Print) at Imprimerie Flash Print
January 1, 2017 - January 1, 2019
Handled and edited files using Adobe Creative Suite; proposed graphic design concepts to clients; managed imposition and print preparation; advised clients on communication materials, paper types, and print embellishments.
Social Media Moderator
January 1, 2024 - Present
Moderated and managed an English-speaking content creator's social channels, focusing on community management, audience engagement and retention, comment moderation, and maintaining a respectful environment. Shared information and engaged live audiences, fostered community interaction, and supported the creator in building loyalty and growth.
E-Merchandising Manager at Showroomprivé
January 1, 2023 - January 1, 2025
Set up and managed online sales, integrated content into the back office, handled e-merchandising and content updates, performed quality control checks, and enhanced brand image through product presentation.
E-Merchandising Manager and Product Owner at AGNES B.
January 1, 2022 - Present
Managed the e-merchandising department, oversaw product catalog across FR/EU/UK/US, product uploads, and online merchandising. Wrote product descriptions in both French and English. Planned, executed, and monitored campaigns; created themed product selections for newsletters; optimized SEO; organized and coordinated e-commerce photoshoots; conducted sales analysis and reporting. Trained the future e-merchandising manager and incoming apprentice.
Communication Tools Development at BOUCHERON
January 1, 2021 - Present
Development of editions, gifts, and packaging; material sourcing; supplier research and coordination; project management and follow-up; brief creation; quality control and feedback management with suppliers; project presentations to the communication team; coordination with international subsidiaries for project follow-up; layout and graphic/iconographic proposals for exclusive and personal books for VIP clients; layout of press kits.

Education

Master in Fashion Communication / MBA Luxury Goods and Fashion Industries at Mod'art
January 11, 2030 - January 7, 2026
Bachelor's Degree in Book Publishing at Asfored and IUT Paris Descartes
January 11, 2030 - January 7, 2026
BTS Publishing at Asfored CFA
January 11, 2030 - January 7, 2026
Baccalaureate (Literature and English) at Jeanne Hachette High School, Beauvais
January 11, 2030 - January 7, 2026
Master, Fashion Communication at Mod’art
January 11, 2030 - June 2, 2026
MBA, Luxury Goods and Fashion Industries at Mod’art
January 11, 2030 - June 2, 2026
Bachelor’s Degree in Book Publishing at CFA of Asfored and IUT Paris Descartes
January 11, 2030 - June 2, 2026
BTS Publishing at CFA of Asfored
January 11, 2030 - June 2, 2026
Baccalaureate (Literature and English) at Jeanne Hachette High School, Beauvais
January 11, 2030 - June 2, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Retail, Professional Services, Education

Experience Level

Intermediate