Available to hire
Hi, I’m Efe, a virtual assistant with 3+ years of experience supporting entrepreneurs, startups, and small businesses. I specialize in streamlining operations, managing communications, and optimizing workflows to save time and boost productivity.
I excel at coordinating schedules, handling email and CRM tasks, and creating engaging content for social media. By leveraging tools like Trello, Asana, and ClickUp, I consistently improve response times and deliver high-quality administrative and customer support in remote environments.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Social Media Manager at Chicos Apartment
June 1, 2025 - November 18, 2025Grow and managed 5 client Instagram accounts, achieving an average 120% follower increase within 8 months through creative strategy and consistent engagement. Increased engagement rates from 2.1% to 7.8% by integrating trend-based video storytelling and interactive content. Planned and launched targeted ad campaigns reaching over 250,000 users with an average CTR of 4.5%. Managed influencer collaborations that generated ₦1.2M+ in sales for an e-commerce client in one quarter. Created and maintained monthly content calendars, supervised visual direction, and ensured brand consistency across all social media platforms.
Digital Marketing Assistant (Remote) at Eleven 04 Lounge
January 1, 2025 - January 1, 2025Supported daily social posting and community engagement, growing followers by 40% in six months. Collaborated with the marketing team to design and execute campaigns that boosted website visits by 65%. Conducted trend and competitor research to optimize content for relevance and performance. Managed customer DMs and comments, improving response rate and customer satisfaction scores.
Virtual Assistant / Administrative Specialist at Freelance – Remote
November 1, 2024 - PresentManaged 200+ client emails weekly, prioritizing and responding professionally to ensure timely communications. Scheduled appointments and coordinated meetings across multiple time zones. Developed workflow templates that increased team productivity by 30%. Managed social media accounts, creating and posting content that increased engagement by up to 50%. Streamlined file organization and reporting, saving clients 5–10 hours weekly.
Customer Service & Administrative Support Specialist at Chicos Apartment
April 1, 2022 - October 1, 2024Delivered excellent customer support with a 95% satisfaction rate. Created email templates and FAQ guides, doubling response efficiency. Organized and maintained company files, reports, and records for seamless operations. Assisted in project coordination, reducing task duplication and errors.
Digital Marketing Assistant (Remote) at Eleven 04 Lounge
March 1, 2022 - January 1, 2025Supported daily social posting and community engagement, growing followers by 40% in six months. Collaborated with the marketing team to design and execute campaigns that boosted website visits by 65%. Conducted trend and competitor research to optimize content for relevance and performance. Managed customer DMs and comments, improving response rate and customer satisfaction scores.
Education
Computer Science at University, Benin City, Nigeria
November 1, 2019 - November 1, 2023BSc in Computer Science at University of Benin (UNIBEN)
November 1, 2019 - November 1, 2023Computer Science at University, Benin City, Nigeria
November 1, 2019 - November 1, 2023Qualifications
Virtual Assistant Program
January 11, 2030 - November 18, 2025Virtual Assistant Certification
August 1, 2025 - December 17, 2025Virtual Assistant Program
January 11, 2030 - December 17, 2025Industry Experience
Media & Entertainment, Professional Services, Retail, Software & Internet
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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