Hi, I’m Emmanuel Augustine. I’m a highly motivated management professional with experience leading administrative operations and delivering excellent customer service. I have a proven track record of managing and streamlining workflows, improving operational efficiency, and building strong teams. I bring experience in project management, budgeting, and staff development, and I’m skilled at developing and implementing procedures and policies that support high-level customer service.…

Emmanuel Augustine

Hi, I’m Emmanuel Augustine. I’m a highly motivated management professional with experience leading administrative operations and delivering excellent customer service. I have a proven track record of managing and streamlining workflows, improving operational efficiency, and building strong teams. I bring experience in project management, budgeting, and staff development, and I’m skilled at developing and implementing procedures and policies that support high-level customer service.…

Available to hire

Hi, I’m Emmanuel Augustine. I’m a highly motivated management professional with experience leading administrative operations and delivering excellent customer service.

I have a proven track record of managing and streamlining workflows, improving operational efficiency, and building strong teams. I bring experience in project management, budgeting, and staff development, and I’m skilled at developing and implementing procedures and policies that support high-level customer service.

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Skills

Language

English
Fluent

Work Experience

Administrative Support (Hybrid) at Trinity Plantations Limited
March 1, 2020 - August 1, 2025
Prepared purchase requisition, informing managers of resources required. Tools used: MS Office tools, Google Workspace tools, Wave, QuickBooks, Slack, Asana. Resolved issues escalating major conflicts and concerns to appropriate personnel. Maintained calendars and schedules to set appointments for the management team.
Sales Manager (Onsite) at Eluma & Sons Nig. Ltd
December 1, 2015 - March 1, 2019
Managed customer accounts and customer relationships. Increased customer retention and renewal growth by revitalizing existing business in the segment. Resolved customer complaints regarding sales and service. Tools used: Zendesk. Managed sales team to consistently grow and hit sales targets. Tools: Slack, Asana.
Logistics Manager (Onsite) at Sterling Media Limited
March 1, 2011 - December 1, 2012
Built relationships with strategic customers through logistics initiatives. Supervised the activities of workers engaged in receiving, storing, testing, and shipping products.

Education

Higher National Diploma (HND) in Computer Science at Delta State Polytechnic, Ogwashi-Uku, Delta
January 11, 2030 - August 1, 2014
Ordinary National Diploma (OND) in Computer Science at Delta State Polytechnic, Ogwashi-Uku, Delta
January 11, 2030 - November 1, 2010

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Transportation & Logistics, Media & Entertainment, Manufacturing, Retail

Skills