I am Avantika Bansal, a Principal Product Manager with 19 years of platform ownership and strategic leadership across payments, FinTech, and regulated environments at scale. I have built and led multi-team product organizations delivering measurable commercial growth, scaling platforms to 2M users across 15 markets, unlocking €15-€20M in value, and driving payment success, resilience, and lifecycle performance across global acquirer networks. I bring deep regulatory fluency across PSD2, SEPA, AML/KYC, and fraud prevention, helping reduce losses from roughly €1M per month to under 0.5% of revenue. I am known for VP-level stakeholder influence, cross-functional collaboration across Engineering, Risk, Compliance, and Commercial, and for developing high-performing PM teams.

Avantika Bansal

I am Avantika Bansal, a Principal Product Manager with 19 years of platform ownership and strategic leadership across payments, FinTech, and regulated environments at scale. I have built and led multi-team product organizations delivering measurable commercial growth, scaling platforms to 2M users across 15 markets, unlocking €15-€20M in value, and driving payment success, resilience, and lifecycle performance across global acquirer networks. I bring deep regulatory fluency across PSD2, SEPA, AML/KYC, and fraud prevention, helping reduce losses from roughly €1M per month to under 0.5% of revenue. I am known for VP-level stakeholder influence, cross-functional collaboration across Engineering, Risk, Compliance, and Commercial, and for developing high-performing PM teams.

Available to hire

I am Avantika Bansal, a Principal Product Manager with 19 years of platform ownership and strategic leadership across payments, FinTech, and regulated environments at scale. I have built and led multi-team product organizations delivering measurable commercial growth, scaling platforms to 2M users across 15 markets, unlocking €15-€20M in value, and driving payment success, resilience, and lifecycle performance across global acquirer networks.

I bring deep regulatory fluency across PSD2, SEPA, AML/KYC, and fraud prevention, helping reduce losses from roughly €1M per month to under 0.5% of revenue. I am known for VP-level stakeholder influence, cross-functional collaboration across Engineering, Risk, Compliance, and Commercial, and for developing high-performing PM teams.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent
Dutch
Beginner

Work Experience

Lead Product Manager, Payments and Risk at Shell Recharge Solutions
August 1, 2023 - Present
Owned platform strategy and multi-team delivery across the Mobility Service Provider platform, covering payments, fraud, driver experience, and customer lifecycle from registration through billing and reconciliation. Led 5 PMs and multiple squads serving 2M users across 15 markets, aligning VP-level stakeholders across commercial, engineering, risk, and compliance. Embedded KYC into driver onboarding and built data-driven fraud detection, reducing losses from €1M per month to under 0.5% of revenue within two quarters. Led global payments lifecycle with Adyen and acquiring partners, improving payment reliability and regulatory alignment, generating €1.5–€2M in operational savings. Scaled platform from 500K to 2M users and grew market share by ~15%. Coached and developed 5 PMs, raising product craft and delivery maturity.
Senior Product Manager at Shell Recharge Solutions
January 1, 2021 - July 1, 2023
Drove platform growth and payments experience across 15 markets, partnering with Engineering, Risk, Compliance, Data, and Commercial teams to deliver country-ready capabilities and consistent multi-market experiences. Grew subscription revenue by 25% and reduced churn by 10–12% through loyalty and subscription enhancements. Improved transaction success and lifecycle performance across markets through charging and payments experience improvements.
Digital Product Owner, Payments and Regulatory at ABN AMRO Bank
February 1, 2016 - December 1, 2020
Delivered PSD2 regulatory change with 100% adherence across digital channels, maintaining roughly 95% customer satisfaction and full service availability. Directed multi-country digitisation across France, Germany, and Belgium, lifting digital adoption by roughly 15% and reducing support volume by 20%. Led an agile transformation across a Risk Reporting organization of 50 people, cutting delivery timelines by 30% and improving throughput by 15%.
Global Program Manager at Citi Bank, Citigroup Global Services Limited
May 1, 2007 - January 1, 2016
Led multi-country payments and regulatory programs across APAC and Europe, owning cross-border delivery, operating model transformation, and executive stakeholder management across 7 countries. Delivered SEPA and payment standards programs embedding regulatory controls and cross-border consistency, generating $3–5M in operational efficiencies while maintaining 99.5% service quality. Designed and executed a regional operating model transformation across 7 APAC countries, standardizing service delivery and improving customer experience. Built offshore delivery centers and managed complex transition programs, achieving roughly 75% cost savings with robust governance and risk management.

Education

MBA in Finance at Symbiosis
January 11, 2030 - February 23, 2026
BA Economics with Honours at Symbiosis
January 11, 2030 - February 23, 2026
Reforge in Product Strategy and Growth at Reforge
January 11, 2030 - February 23, 2026
HBS Strategy Execution at Harvard Business School
January 11, 2030 - February 23, 2026

Qualifications

Certified PSPO
January 11, 2030 - February 23, 2026
Certified PSM
January 11, 2030 - February 23, 2026
PMP
January 11, 2030 - February 23, 2026
SAFe (Scaled Agile Framework)
January 11, 2030 - February 23, 2026

Industry Experience

Financial Services, Software & Internet, Professional Services