I’m a creative growth strategist with experience owning content and marketing initiatives end-to-end, from ideation and execution to distribution and performance evaluation. I’ve worked across multiple platforms and environments where structure wasn’t always fully defined, which has made me comfortable operating independently, spotting patterns, and building repeatable systems that drive results. My background sits at the intersection of creative storytelling and performance thinking. I’m especially strong at translating complex ideas into clear, engaging content, identifying what’s working through qualitative and quantitative signals, and iterating quickly to improve impact. Rather than focusing only on output, I think in terms of audiences, funnels, and leverage—what content is doing, why it’s working, and how it can be scaled or improved. What sets me apart is my ability to bridge creative execution with strategic thinking. I’m comfortable taking ownership, working cross-functionally, and adapting in fast-paced environments, while remaining honest about my strengths and focused on continuous learning and improvement.

Jalen Taylor

I’m a creative growth strategist with experience owning content and marketing initiatives end-to-end, from ideation and execution to distribution and performance evaluation. I’ve worked across multiple platforms and environments where structure wasn’t always fully defined, which has made me comfortable operating independently, spotting patterns, and building repeatable systems that drive results. My background sits at the intersection of creative storytelling and performance thinking. I’m especially strong at translating complex ideas into clear, engaging content, identifying what’s working through qualitative and quantitative signals, and iterating quickly to improve impact. Rather than focusing only on output, I think in terms of audiences, funnels, and leverage—what content is doing, why it’s working, and how it can be scaled or improved. What sets me apart is my ability to bridge creative execution with strategic thinking. I’m comfortable taking ownership, working cross-functionally, and adapting in fast-paced environments, while remaining honest about my strengths and focused on continuous learning and improvement.

Available to hire

I’m a creative growth strategist with experience owning content and marketing initiatives end-to-end, from ideation and execution to distribution and performance evaluation. I’ve worked across multiple platforms and environments where structure wasn’t always fully defined, which has made me comfortable operating independently, spotting patterns, and building repeatable systems that drive results.
My background sits at the intersection of creative storytelling and performance thinking. I’m especially strong at translating complex ideas into clear, engaging content, identifying what’s working through qualitative and quantitative signals, and iterating quickly to improve impact. Rather than focusing only on output, I think in terms of audiences, funnels, and leverage—what content is doing, why it’s working, and how it can be scaled or improved.
What sets me apart is my ability to bridge creative execution with strategic thinking. I’m comfortable taking ownership, working cross-functionally, and adapting in fast-paced environments, while remaining honest about my strengths and focused on continuous learning and improvement.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

Social Media Manager at reliantEMS Corp (Luncheaze)
February 1, 2025 - September 1, 2025
Built and executed the brand’s multi-platform content strategy across TikTok and Instagram, increasing visibility, engagement, and customer conversions. Created, filmed, and edited high-performing short-form videos highlighting key product features, solved user pain points, and delivered lifestyle storytelling. Led branded campaigns such as #WhatsInYourLunchEAZE and LunchEAZE vs. Everybody, contributing to viral reach and stronger brand identity. Wrote all copy and on-screen text, maintaining a consistent brand voice across captions, DMs, story replies, and live activations. Managed a trend-driven content calendar aligned with audience behavior and seasonal promotions (e.g., Father’s Day, Cinco de Mayo). Managed accounts totaling over 1 million followers.
Social Media Director at Cloud Comfort HVAC Inc
June 1, 2023 - September 1, 2024
Developed and implemented comprehensive social media strategies to align with business goals, enhance brand awareness, and drive engagement across Instagram, TikTok, Facebook, and other platforms. Oversaw creation, curation, and scheduling of text, visuals, and videos, ensuring brand voice consistency. Monitored, analyzed, and reported on performance metrics to optimize campaigns, improve ROI, and inform future strategies. Built and nurtured online communities, managed interactions, and mitigated potential PR risks. Partnered with the CEO to engage local PR agencies and refined brand image; coordinated community initiatives such as food drives and toy giveaways to boost visibility. Collaborated with designers, videographers, and creative teams to produce assets and maintain editorial calendars for timely posting.
Intake Specialist / Data Analyst at Megerdomian Law Firm
August 1, 2022 - August 1, 2023
Optimized intake processes by implementing analysis techniques, resulting in a 20% increase in customer acquisitions within six months. Analyzed client data trends to identify areas for improvement in the intake process, enhancing operational efficiency and onboarding experiences. Managed a high volume of client inquiries with professionalism and efficiency, consistently achieving high customer satisfaction ratings. Developed organizational systems for financial records and documentation, streamlining access for cross-departmental use. Trained and supported team members in utilizing data systems to improve client intake procedures.
Social Media Coordinator at Angel Brinks
March 1, 2022 - April 1, 2023
Increased social media following organically by 32% within six months, driving brand awareness and engagement. Effectively managed and monitored multiple platforms, ensuring consistent communication and timely audience interaction. Collaborated with creative teams to develop and execute impactful campaigns aligned with marketing strategies. Created platform-specific content for Instagram, TikTok, and Pinterest, delivering visually compelling material tailored to diverse audiences.

Education

High School Diploma at Vincent High School
January 1, 2010 - January 1, 2014
Coursework at University of Wisconsin - Madison
January 1, 2017 - January 16, 2026

Qualifications

Google Digital Marketing Certification
March 1, 2022 - January 16, 2026

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Retail, Other