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I'm a multimedia creator specializing in web design, social media marketing, and video editing. I help businesses strengthen their online presence by combining clean, modern visual design with strategic digital marketing. I bring a versatile skill set that allows me to handle projects from concept to completion.…

Brandon Albano

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I'm a multimedia creator specializing in web design, social media marketing, and video editing. I help businesses strengthen their online presence by combining clean, modern visual design with strategic digital marketing. I bring a versatile skill set that allows me to handle projects from concept to completion.…

Available to hire

I’m a multimedia creator specializing in web design, social media marketing, and video editing. I help businesses strengthen their online presence by combining clean, modern visual design with strategic digital marketing. I bring a versatile skill set that allows me to handle projects from concept to completion.

Skills

Leadership

Copywriting

Experience Level

Leadership

Expert

Copywriting

Expert

Language

English

Fluent

Work Experience

Pre Admissions Specialist at Studio Enterprise (South University)

May 1, 2024 - Present

Perform outbound and inbound calls from prospective students requesting information regarding the school. Conduct a brief interview about education history. Advise on next steps to be connected with an admissions representative and answer questions. Handle 50-70 calls per day.

Customer Service Representative and Escalations at Banfield Pet Hospital

February 1, 2022 - July 1, 2023

Take inbound calls from clients nationwide to cancel wellness plans. Explain plan balances and past due amounts; identify cost-saving options to prevent account cancellation.

Case Investigator & Contact Tracer at Aerotek (also MAXIMUS)

November 1, 2020 - February 1, 2022

Contracted with the Washington State Department of Health (DOH) and Mathematica to contact trace the spread of the COVID-19 virus. Build rapport with individuals affected; conduct interviews with cases and close contacts; provide DOH guidance for isolation and quarantine per CDC guidelines.

Sales & Warehouse Delivery at Stusser Electric

October 1, 2017 - March 1, 2020

Coordinate reception of product via UPS, FedEx, and freight; inspect products for quality assurance and catalog into the inventory system; interact with customers in a sales and customer service capacity.

Shipping & Receiving at Jeld-Wen Windows and Doors

May 1, 2014 - October 1, 2017

Inspect and package replacement glass pieces; ensure packages are loaded safely and efficiently enroute to the correct destination. Other duties as assigned dependent on the needs of the business including cleaning, maintenance, and heavy lifting.