Custom AI Powered Website Chatbot for Customer Support
Benedict O.
Published
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A growing business wanted a branded chatbot that could answer customer questions instantly without requiring a support team to be available around the clock. I built an AI powered chatbot using n8n and OpenAI that handled conversations, maintained context, answered frequently asked questions, and performed actions such as appointment scheduling and lead collection. The chatbot was fully customized to match the client’s brand and improved customer response times while reducing manual support workload.