Bagas Arya

Staff IT at RSUD dr. Dradjat Prawiranegara

Maintained hospital IT infrastructure including hardware, software, printers, and clinic network components. Troubleshot issues across hardware, software, and internet connectivity, delivering effective resolutions. Created reports detailing troubleshooting results and system repairs. Collaborated with IT vendors to implement up-to-date IT systems and integrated software with business needs. Provided user training and supported system implementations to improve operational efficiency.

IT Technician & Helpdesk at PT Aesthetica Indah Gemilang

Performed maintenance and support for hospital/clinic hardware, software, printers, CCTV, and the clinic’s internet network. Troubleshot hardware, software, and network issues; provided timely solutions; conducted checks on applications/systems in the clinic; prepared IT requirement proposals; created reports on activities, analyses, and repairs. Collaborated with IT vendors to improve system efficiency, and delivered user training during implementations. Gained foundational knowledge in programming and cloud concepts.

Implemented latest IT systems and integrated software with business needs. Created and maintained reports on implementation activities and issues. Collaborated with IT vendors to ensure efficient system performance, conducted user training, and supported SDLC processes. Studied SDLC and gained exposure to basic programming (HTML, CSS, JavaScript), databases (MySQL/SQL), and cloud concepts (AWS).