I’m Jo, a Learning & Development, training and operations specialist with over 15 years’ experience helping people understand systems, build confidence and do their jobs well. My background spans training delivery, digital learning design, LMS implementation, project coordination, PA/office management and stakeholder support. I’ve worked with large consultant networks, internal teams, senior leaders and frontline users - turning complex information into clear, practical training, guides and processes that people can actually use. At Cambridge Nutritional Foods, I designed learning pathways, created digital training content, supported the rollout of a new LMS, developed onboarding and progression frameworks, delivered live training sessions, and helped improve consistency, confidence and engagement across a large field-based audience. I’ve also coordinated telecoms installation projects, supported senior leadership teams, managed operational admin, helped with office launches, and provided first-line support when people needed calm, clear help. What makes me stand out is my ability to make things make sense. I’m good at taking messy information, unclear processes or nervous learners and turning them into something structured, human and easy to follow. I bring the organisation of a project coordinator, the empathy of a trainer, the eye for detail of a PA, and the common sense of someone who has spent years helping real people in real working environments. I’m particularly interested in freelance projects involving training materials, user guides, onboarding content, digital learning, process documentation, LMS support, workshop design, system training, admin support, and remote operational coordination. If you need someone reliable, thoughtful and practical who can bring calm to complexity and turn “How on earth do we explain this?” into “Ah, that makes sense,” I’d love to help.…I’m Jo, a Learning & Development, training and operations specialist with over 15 years’ experience helping people understand systems, build confidence and do their jobs well. My background spans training delivery, digital learning design, LMS implementation, project coordination, PA/office management and stakeholder support. I’ve worked with large consultant networks, internal teams, senior leaders and frontline users - turning complex information into clear, practical training, guides and processes that people can actually use. At Cambridge Nutritional Foods, I designed learning pathways, created digital training content, supported the rollout of a new LMS, developed onboarding and progression frameworks, delivered live training sessions, and helped improve consistency, confidence and engagement across a large field-based audience. I’ve also coordinated telecoms installation projects, supported senior leadership teams, managed operational admin, helped with office launches, and provided first-line support when people needed calm, clear help. What makes me stand out is my ability to make things make sense. I’m good at taking messy information, unclear processes or nervous learners and turning them into something structured, human and easy to follow. I bring the organisation of a project coordinator, the empathy of a trainer, the eye for detail of a PA, and the common sense of someone who has spent years helping real people in real working environments. I’m particularly interested in freelance projects involving training materials, user guides, onboarding content, digital learning, process documentation, LMS support, workshop design, system training, admin support, and remote operational coordination. If you need someone reliable, thoughtful and practical who can bring calm to complexity and turn “How on earth do we explain this?” into “Ah, that makes sense,” I’d love to help.WWWW…