Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I'm Ben Robson, a guitar sales professional with over 20 years in music retail and customer service. I specialise in guitars and have a deep understanding of the guitar sales market, including instrument history, specs, and how players choose gear. Beyond my day-to-day work, I’m an experienced musician, composer and producer who has performed worldwide and built a home studio. I share gear and techniques through online demos and social media, and I use my network across the music sector to help artists and retailers grow.…I'm Ben Robson, a guitar sales professional with over 20 years in music retail and customer service. I specialise in guitars and have a deep understanding of the guitar sales market, including instrument history, specs, and how players choose gear. Beyond my day-to-day work, I’m an experienced musician, composer and producer who has performed worldwide and built a home studio. I share gear and techniques through online demos and social media, and I use my network across the music sector to help artists and retailers grow.

Ben Robson

PRO

Guitarist, Musician, Composer, +1





I'm Ben Robson, a guitar sales professional with over 20 years in music retail and customer service. I specialise in guitars and have a deep understanding of the guitar sales market, including instrument history, specs, and how players choose gear. Beyond my day-to-day work, I’m an experienced musician, composer and producer who has performed worldwide and built a home studio. I share gear and techniques through online demos and social media, and I use my network across the music sector to help artists and retailers grow.…I'm Ben Robson, a guitar sales professional with over 20 years in music retail and customer service. I specialise in guitars and have a deep understanding of the guitar sales market, including instrument history, specs, and how players choose gear. Beyond my day-to-day work, I’m an experienced musician, composer and producer who has performed worldwide and built a home studio. I share gear and techniques through online demos and social media, and I use my network across the music sector to help artists and retailers grow.

Available to hire

Manchester, United Kingdom

I’m Ben Robson, a guitar sales professional with over 20 years in music retail and customer service. I specialise in guitars and have a deep understanding of the guitar sales market, including instrument history, specs, and how players choose gear.

Beyond my day-to-day work, I’m an experienced musician, composer and producer who has performed worldwide and built a home studio. I share gear and techniques through online demos and social media, and I use my network across the music sector to help artists and retailers grow.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

Retail Sales Manager at PMT

January 1, 2008 - June 1, 2025

As Retail Sales Manager for PMT at the Salford flagship store, I led the guitar section with expert product knowledge spanning manufacturing history, specifications and suitability. I contributed to the store’s profits while navigating company changes, mentored team members, managed stock replenishment, and liaised with reps globally to advise on products. I optimized retail displays and stayed current on sales and distribution trends, attending product fairs and maintaining up-to-date knowledge. As a senior team member I mentored colleagues and maintained strong team dynamics in a high-pressure environment. I consistently delivered strong results, averaging around £50k in sales per month and about £15k monthly profit, earning top sales recognition in the company on multiple occasions.

Salesperson at Sound Control

January 1, 2000 - January 1, 2008

Sound Control was the main music retailer in Manchester, later part of PMT, expanding from a small independent to a multi-store national company. During my time there I witnessed and contributed to the online retail boom and the shift from analogue to digital recording and distribution. I thrived in a fast-paced environment, developing resilience and adaptability while delivering strong customer service and product knowledge.