Available to hire
I’m Ben Kelsey, an IT support professional with over two years of experience helping clients troubleshoot hardware, software, and network issues across Windows, Linux, and macOS.
I’m self-motivated, quick to learn, and known for being personable and friendly. I also bring leadership qualities and skills in digital marketing and advertising.
Skills
Experience Level
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Laborer / Concrete Worker at Kelsey Concrete
January 1, 2021 - January 1, 2023Demonstrated skill in pouring and finishing concrete for both commercial and residential projects. Used a range of tools and equipment — levels, rakes, and edgers — to shape and smooth concrete surfaces. Experienced in operating and maintaining concrete machinery such as trowels, screeds, and power buggies. Efficiently supported daily project operations, including preparing work sites and coordinating materials and supplies.
Customer Support Specialist at Skinny
January 1, 2020 - January 1, 2021Provided exceptional customer service to 200+ customers daily in a fast-paced retail environment. Assisted customers with product selection, installation, and troubleshooting to ensure a seamless experience. Used CRM tools to document interactions, track issues, and maintain high customer satisfaction. Monitored customer feedback and recommended product improvements to help enhance overall service quality.
Education
Certificate in Travel (Level 4) at International Travel College of New Zealand (ITC)
January 1, 2017 - January 1, 2018Qualifications
TEFL
January 11, 2030 - January 16, 2026Amadeus
January 11, 2030 - January 16, 2026Industry Experience
Professional Services, Retail, Travel & Hospitality, Manufacturing
Skills
Experience Level
Intermediate
Intermediate
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