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I'm Mason Waters, a driven retail leader with a passion for helping others, problem-solving, and team-building. I have a proven track record in sales and educating others, earning numerous monthly awards and a two-time Achiever winner.\n\nCurrently in a leadership-advisor role, I mentor new associates and help ensure department standards are met. I motivate teams by leading by example, fostering a positive work environment, and delivering outstanding customer service.…I'm Mason Waters, a driven retail leader with a passion for helping others, problem-solving, and team-building. I have a proven track record in sales and educating others, earning numerous monthly awards and a two-time Achiever winner.\n\nCurrently in a leadership-advisor role, I mentor new associates and help ensure department standards are met. I motivate teams by leading by example, fostering a positive work environment, and delivering outstanding customer service.

Mason Waters

Project Manager, Production Manager, Content Producer, +2

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I'm Mason Waters, a driven retail leader with a passion for helping others, problem-solving, and team-building. I have a proven track record in sales and educating others, earning numerous monthly awards and a two-time Achiever winner.\n\nCurrently in a leadership-advisor role, I mentor new associates and help ensure department standards are met. I motivate teams by leading by example, fostering a positive work environment, and delivering outstanding customer service.…I'm Mason Waters, a driven retail leader with a passion for helping others, problem-solving, and team-building. I have a proven track record in sales and educating others, earning numerous monthly awards and a two-time Achiever winner.\n\nCurrently in a leadership-advisor role, I mentor new associates and help ensure department standards are met. I motivate teams by leading by example, fostering a positive work environment, and delivering outstanding customer service.

Available to hire

I’m Mason Waters, a driven retail leader with a passion for helping others, problem-solving, and team-building. I have a proven track record in sales and educating others, earning numerous monthly awards and a two-time Achiever winner.\n\nCurrently in a leadership-advisor role, I mentor new associates and help ensure department standards are met. I motivate teams by leading by example, fostering a positive work environment, and delivering outstanding customer service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Fluent

Spanish; Castilian

Intermediate

Work Experience

Home Theater Category Advisor/Supervisor at Best Buy

October 1, 2023 - Present

Ensured the home theater department met high standards, maintaining an attractive and organized presentation to achieve hourly revenue goals. Guided the Magnolia team in promoting premium TVs and audio equipment while training new associates on Best Buy's selling strategies and best practices. Oversaw down-stocking, laser lining, and cleanliness throughout the department. Directed the overall layout and operational procedures for the home theater section to optimize performance. Motivated team members by leading by example, fostering a positive work environment, and encouraging a strong customer service mindset.

Samsung Experience Consultant at Best Buy

February 1, 2020 - September 1, 2023

Delivered exceptional customer experiences for all store visitors, ensuring satisfaction with every interaction. Shared insights on latest technology trends and product features to assist customers in making informed decisions. Recommended tailored solutions for home theater systems while building rapport with customers. Achieved the highest enrollment for the Best Buy card, averaging 45 sign-ups per month. Managed an average of 600 items in customer baskets, surpassing goals.

Shift Leader at Culver’s

July 1, 2019 - January 1, 2020

Coordinated food preparation processes, overseeing inventory restocking and restaurant opening/closing tasks. Executed food orders according to daily assignments, maintaining high standards of service while greeting guests in a friendly and efficient manner.