Experience Level
Language
English
Advanced
Hindi
Advanced
Malayalam
Advanced
Work Experience
Customer Success Manager at Kolo App
January 1, 2024 - January 1, 2025Managed lead distribution among architects, interior designers, and contractors; enhanced project conversions through continuous professional support.
Senior Relationship Manager at Kolo App
January 1, 2024 - January 1, 2025Managed lead distribution among architects, interior designers, and contractors. Enhanced project conversion through continuous professional support.
Senior Relationship Manager at Matrimony Pvt. Ltd.
January 1, 2022 - January 1, 2023Handled a portfolio of 30+ clients, achieving monthly sales objectives and overseeing renewals and retention activities.
Senior Associate at Webhelp India Pvt. Ltd.
January 1, 2018 - January 1, 2020Supported B2B clients of a UK-based e-commerce platform by managing product tracking inquiries and enhancing customer satisfaction.
Advisor - Technical Support at British Telecom
January 1, 2017 - January 1, 2019Delivered end-to-end support for UK PSTN and broadband customers, resolving technical issues via online troubleshooting and field engineer coordination.
Education
Bachelor of Business Administration (BBA) at Uttarakhand Technical University
January 11, 2030 - January 1, 2016Bachelor of Business Administration (BBA) at Uttarakhand Technical University
January 11, 2030 - January 1, 201612th Grade / PU C at Army Public School, Roorkee
January 11, 2030 - January 1, 201210th Grade at Army Public School, Roorkee
January 11, 2030 - January 1, 2010Qualifications
Industry Experience
Professional Services, Software & Internet, Telecommunications, Education, Retail
Experience Level
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