Experience Level
Language
English
Advanced
Hindi
Advanced
Malayalam
Advanced
Work Experience
Senior Relationship Manager at Kolo App
January 1, 2024 - January 1, 2025Managed lead distribution among architects, interior designers, and contractors. Enhanced project conversion through continuous professional support.
Senior Relationship Manager at Matrimony Pvt. Ltd.
January 1, 2022 - January 1, 2023Handled a portfolio of 30+ clients, achieving monthly sales objectives and overseeing renewals and retention activities.
Senior Associate at Webhelp India Pvt. Ltd.
January 1, 2018 - January 1, 2020Supported B2B clients of a UK-based e-commerce platform by managing product tracking inquiries and enhancing customer satisfaction.
Advisor - Technical Support at British Telecom
January 1, 2017 - January 1, 2019Delivered end-to-end support for UK PSTN and broadband customers, resolving technical issues via online troubleshooting and field engineer coordination.
Customer Success Manager at Kolo App
January 1, 2024 - January 1, 2025Managed lead distribution among architects, interior designers, and contractors; enhanced project conversions through continuous professional support.
Education
Bachelor of Business Administration (BBA) at Uttarakhand Technical University
January 11, 2030 - January 1, 2016Bachelor of Business Administration (BBA) at Uttarakhand Technical University
January 11, 2030 - January 1, 201612th Grade / PU C at Army Public School, Roorkee
January 11, 2030 - January 1, 201210th Grade at Army Public School, Roorkee
January 11, 2030 - January 1, 2010Qualifications
Industry Experience
Professional Services, Software & Internet, Telecommunications, Education, Retail
Experience Level
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