SMM/customer support/Crypto NFT.

Billy Jay Ramos

SMM/customer support/Crypto NFT.

Available to hire

SMM/customer support/Crypto NFT.

Experience Level

Work Experience

Lead Generator at MVHQ (Metaverse Headquarters)
January 1, 2022 - October 20, 2025
Led lead generation activities for MVHQ client projects, focusing on outbound outreach, list building, and initial qualification.
Customer Service Representative - Chat & Email Support (FedEx) at Concentrix SM Megamall, Mandaluyong City
January 1, 2019 - October 20, 2025
Provided chat and email support for FedEx; handled client inquiries, managed multiple chats daily, and addressed issues related to shipments and printer cartridges; performed data encoding in Google Sheets and Excel; generated around 600 leads per week when applicable.

Education

BS in Business Administration, Major in Marketing Management at Far Eastern University
January 11, 2030 - January 1, 2016
Secondary Education at St. Tomas Academy
January 11, 2030 - January 1, 2011

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Software & Internet, Media & Entertainment