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I am a dedicated professional with over 4 years of experience in customer service and operations management, spanning various industries including technology and travel. I excel in project coordination, team collaboration, and leveraging project management tools to drive efficiency and meet business objectives. I'm passionate about delivering results in fast-paced environments and have a strong commitment to compliance and client satisfaction. Throughout my career, I have developed excellent communication skills and the ability to manage client interactions effectively. My experience ranges from managing social media content to optimizing company operations, ensuring projects run smoothly, and clients are engaged positively. I am committed to continuous learning and growing as a Junior Project Manager.…I am a dedicated professional with over 4 years of experience in customer service and operations management, spanning various industries including technology and travel. I excel in project coordination, team collaboration, and leveraging project management tools to drive efficiency and meet business objectives. I'm passionate about delivering results in fast-paced environments and have a strong commitment to compliance and client satisfaction. Throughout my career, I have developed excellent communication skills and the ability to manage client interactions effectively. My experience ranges from managing social media content to optimizing company operations, ensuring projects run smoothly, and clients are engaged positively. I am committed to continuous learning and growing as a Junior Project Manager.

Blessing Effiom

Project Manager, Social Media Manager, Writer, +1

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I am a dedicated professional with over 4 years of experience in customer service and operations management, spanning various industries including technology and travel. I excel in project coordination, team collaboration, and leveraging project management tools to drive efficiency and meet business objectives. I'm passionate about delivering results in fast-paced environments and have a strong commitment to compliance and client satisfaction. Throughout my career, I have developed excellent communication skills and the ability to manage client interactions effectively. My experience ranges from managing social media content to optimizing company operations, ensuring projects run smoothly, and clients are engaged positively. I am committed to continuous learning and growing as a Junior Project Manager.…I am a dedicated professional with over 4 years of experience in customer service and operations management, spanning various industries including technology and travel. I excel in project coordination, team collaboration, and leveraging project management tools to drive efficiency and meet business objectives. I'm passionate about delivering results in fast-paced environments and have a strong commitment to compliance and client satisfaction. Throughout my career, I have developed excellent communication skills and the ability to manage client interactions effectively. My experience ranges from managing social media content to optimizing company operations, ensuring projects run smoothly, and clients are engaged positively. I am committed to continuous learning and growing as a Junior Project Manager.

Available to hire

I am a dedicated professional with over 4 years of experience in customer service and operations management, spanning various industries including technology and travel. I excel in project coordination, team collaboration, and leveraging project management tools to drive efficiency and meet business objectives. I’m passionate about delivering results in fast-paced environments and have a strong commitment to compliance and client satisfaction.

Throughout my career, I have developed excellent communication skills and the ability to manage client interactions effectively. My experience ranges from managing social media content to optimizing company operations, ensuring projects run smoothly, and clients are engaged positively. I am committed to continuous learning and growing as a Junior Project Manager.

Skills

Microsoft Office

Social Media Design

Experience Level

Microsoft Office

Intermediate

Social Media Design

Intermediate

Language

English

Fluent

Work Experience

Content Writer/Operations Manager (HYBRID) at WEBEDGE - Lagos, Nigeria

January 1, 2021 - June 6, 2024

Utilized strong active listening and problem-solving skills to foster positive relationships between Webedge and its clients, ensuring project alignment and satisfaction. Managed client expectations effectively by providing regular updates on project progress through calls, chats, and emails, maintaining transparency and trust. Optimized company operations by facilitating clear communication between management, staff, and clients, ensuring all parties remained informed and satisfied with project outcomes.

Social Media Manager (Remote) at Celot Travel & Tours - Lagos, Nigeria

January 1, 2022 - June 6, 2024

Curated educational materials for travel enthusiasts by researching client needs and identifying key information areas, ensuring content met client expectations and project goals. Managed client issues efficiently to prevent escalation, demonstrating strong conflict resolution skills and maintaining positive client relationships. Coordinated engagement with online communities, responding to customer inquiries and providing support, enhancing client satisfaction and project success.