I am a dedicated and personable customer service professional with over four years of experience in fast-paced retail environments, delivering exceptional support and building rapport with customers. I am skilled at handling inquiries, resolving complaints, and maintaining high customer satisfaction while adapting to day-to-day business needs. Besides my retail experience, I am an independent business owner managing an online art store where I create and finalize artwork products including the shipping process. My educational background includes a Bachelor of Fine Arts in Painting and Drawing as well as a Bachelor of Science in Game Studies and Design from Old Dominion University. I also have experience working as a Starbucks barista and trainer, where I gained expertise in customer service, product promotion, and food safety compliance. I am detail-oriented, adaptive, and possess strong communication and problem-solving skills.

Tahjah M C Glorn

I am a dedicated and personable customer service professional with over four years of experience in fast-paced retail environments, delivering exceptional support and building rapport with customers. I am skilled at handling inquiries, resolving complaints, and maintaining high customer satisfaction while adapting to day-to-day business needs. Besides my retail experience, I am an independent business owner managing an online art store where I create and finalize artwork products including the shipping process. My educational background includes a Bachelor of Fine Arts in Painting and Drawing as well as a Bachelor of Science in Game Studies and Design from Old Dominion University. I also have experience working as a Starbucks barista and trainer, where I gained expertise in customer service, product promotion, and food safety compliance. I am detail-oriented, adaptive, and possess strong communication and problem-solving skills.

Available to hire

I am a dedicated and personable customer service professional with over four years of experience in fast-paced retail environments, delivering exceptional support and building rapport with customers. I am skilled at handling inquiries, resolving complaints, and maintaining high customer satisfaction while adapting to day-to-day business needs. Besides my retail experience, I am an independent business owner managing an online art store where I create and finalize artwork products including the shipping process.

My educational background includes a Bachelor of Fine Arts in Painting and Drawing as well as a Bachelor of Science in Game Studies and Design from Old Dominion University. I also have experience working as a Starbucks barista and trainer, where I gained expertise in customer service, product promotion, and food safety compliance. I am detail-oriented, adaptive, and possess strong communication and problem-solving skills.

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Work Experience

Barista and Trainer at Starbucks
January 1, 2024 - August 19, 2025
Worked flexibly in a fast-paced environment rotating between beverage stations and customer service roles. Prepared coffee and tea drinks, recommended products, maintained cleanliness, handled cash transactions, conducted promo training sessions, and ensured food safety compliance. Responded promptly to customer concerns and maintained a positive customer experience throughout shifts.
Independent Owner and Product Manager at Blueberry Mix Art Studio
January 1, 2021 - Present
Manage an online store selling artwork, including drafting ideas for clients, creating visuals from scratch, finalizing products, and handling the shipping process.
Customer Service and Beverage Specialist at Café Stella
January 1, 2025 - Present
Prepared specialty coffee, espresso, and alcoholic beverages while delivering excellent customer service. Handled POS and cash transactions, maintained a clean and organized workspace, and assisted guests with menu selections. Strong knowledge of coffee and food essential for success.

Education

BS in Game Studies and Design at Old Dominion Universitly
August 24, 2020 - May 10, 2025
BFA in Painting And Drawing at Old Dominion Universitly
August 24, 2020 - May 15, 2025
Bachelor of Fine Arts at Old Dominion University
January 1, 2020 - January 1, 2025
Bachelor of Science at Old Dominion University
January 1, 2020 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Other, Retail, Media & Entertainment, Consumer Goods, Education, Gaming