ViacomCBS VR series - Unpacking Bias — Immersive VR Journey on Bias & Inclusion
Brennan Hatton
Published
Unpacking Bias is an interactive, immersive learning experience developed in collaboration with ViacomCBS that uses virtual reality and simulation to deepen awareness of unconscious bias and equip participants with practical allyship skills. This series of experiential modules was co-designed with real employee input and lived experiences to ensure authenticity and relevance in every scenario. 
Rather than relying on traditional, passive training, Unpacking Bias places learners into realistic workplace situations—first encountering bias and exclusion, then stepping into the roles of bystanders and decision-makers. Through VR and flatscreen simulation, participants practice recognising bias, reflect on emotional responses, and make choices that lead to more inclusive outcomes. The experience enhances perspective-taking in a psychologically safe environment, enabling people to “see from another point of view” and build empathy that translates into real-world behaviour. 
Key elements include scenarios like “Welcome to the Team,” where users experience subtle ethnicity and gender bias on their first day at work, and “Step In, Step Up,” where learners practice allyship from a manager’s perspective. Each module is designed to foster reflection, dialogue, and actionable learning. 
The project integrated immersive technology with blended learning methods—supporting both fully immersive VR headsets and accessible web-based delivery for distributed teams—making it adaptable and scalable as part of broader DEI initiatives. Real participant feedback highlights how firsthand experience and authentic representation made the learning impactful and eye-opening. 
Unpacking Bias demonstrates how VR can be leveraged to transform organisational training by facilitating empathy, enhancing inclusion, and equipping teams with the tools to recognise and interrupt bias. This work reflects deep human-centred design, technical execution, and the power of experiential learning at scale.