Available to hire
Hi, I’m Brian Mugunga Kigali, a Full Stack Developer and IT professional with over 5 years of experience delivering robust front-end and back-end solutions, using React, JavaScript (ES6+), TypeScript, Node.js, and REST APIs. I enjoy building clean, intuitive, and responsive UIs that connect to structured, data-driven back ends. I also bring MySQL data management, Active Directory, and Azure to deliver secure and scalable solutions. I’m adept at troubleshooting, optimizing workflows, and ensuring seamless user experiences while adhering to service level agreements and accessibility best practices. I have IT management experience across multi-country and virtual organizations, with strong expertise in IT security, access control, and vendor coordination.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Play Well Distribution Officer at International Rescue Committee
December 1, 2021 - September 14, 2025Coordinated radio broadcasting schedules, provided technical support, and configured Office 365, Azure, and Active Directory to support remote troubleshooting. Managed IVR/SMS/WhatsApp/ Facebook channels, analyzed logs, and generated performance reports to ensure service continuity. Implemented data-driven, structured applications and monitored incident management.
Head of IT at Simple Group Uganda Limited
December 1, 2020 - September 14, 2025Delivered first-line technical support and managed service desk operations. Diagnosed and resolved hardware/software issues, both remotely and on-site. Implemented IT security measures (access controls, backups, antivirus/firewall), oversaw system rollouts, upgrades, migrations, and vendor relations; ensured ITIL-aligned processes and data integrity.
IT Support Officer at Bwindi Community Hospital
December 31, 2014 - September 14, 2025Provided 24/7 IT support, maintained hospital IT systems and networks, managed data and website upkeep, tracked assets, and supported mission-critical operations. Led the Nursing School website design and ongoing IT troubleshooting across on-site and remote environments.
Data and Research Assistant at Infectious Diseases Institute
August 1, 2011 - September 14, 2025Reviewed data transfer forms for accuracy, ensured 100% monthly health management data collection, and liaised with data managers during incidents. Developed monthly plans, analyzed and disseminated data to health facilities, and contributed to training on records management procedures.
IT Intern at International Organization for Migration
March 1, 2015 - September 14, 2025Assisted in installation, configuration, and upgrade of desktop and laptop computers and software. Implemented IT security measures (antivirus, backups, access controls, firewall, physical security) and supported data/communications systems across missions in Kampala.
IT Assistant at International Organization for Migration
December 31, 2018 - September 14, 2025Managed IT and communications systems for the mission, including landlines, mobile lines, PA/BX, call-back, lease lines, Internet access, and satellite services. Coordinated across multiple mission offices, liaised with HQ and regional IT providers, and delivered staff IT training.
Play Well Distribution Officer at International Rescue Committee
December 31, 2021 - September 14, 2025Coordinated radio broadcasting schedules and provided technical support for staff, configuring systems with Office 365, Azure, and Active Directory to enable remote troubleshooting. Managed user interaction platforms (IVR, SMS, WhatsApp, Facebook) and monitored broadcasting schedules to inform beneficiaries. Prepared reports and logs to support incident management and service continuity across multiple regions.
Head of IT at Simply Group Uganda Limited
December 31, 2020 - September 14, 2025Delivered first‑line technical support, diagnosed and resolved hardware/software issues, and led IT service desk operations. Implemented IT security measures, asset management, and vendor coordination to ensure cost-effective, reliable services across the organization.
IT Assistant at International Organization for Migration
December 31, 2018 - September 14, 2025Supported implementation and maintenance of IT and communications services, ensuring data integrity and security; assisted with data coordination tasks and supported deployment of IT systems across mission offices; liaised with HQ/regional IT providers for cross-border support.
IT Intern at International Organization for Migration
March 31, 2015 - September 14, 2025Assisted installation, configuration, and upgrades of desktop computers; supported IT security measures such as antivirus, backups, access controls, and firewall; contributed to data-centric workflows and documentation.
IT Support Officer at Bwindi Community Hospital
December 31, 2014 - September 14, 2025Networked with stakeholders to achieve IT goals; performed IT teaching and user training; maintained healthcare IT systems; performed front-end and back-end maintenance and troubleshooting; supported website development and ongoing IT operations.
Data and Research Assistant at Infectious Diseases Institute
August 31, 2011 - September 14, 2025Ensured monthly health management data collection and reporting; analyzed and disseminated data to health facilities; supported health information management and training initiatives within the organization.
Head of IT at Simply Group Uganda Limited
December 31, 2020 - September 14, 2025Delivered first-line technical support, diagnosed and resolved hardware and software issues remotely and on-site, ensured adherence to incident escalation protocols, deployed IT solutions, and supported service delivery and vendor coordination.
IT Support Officer at Bwindi Community Hospital
December 31, 2014 - September 14, 2025Provided first-line technical support, configured Office 365, Microsoft Azure and Active Directory to support remote troubleshooting; deployed and maintained software solutions; ensured system security and uptime.
IT Assistant at International Organization for Migration
December 31, 2018 - September 14, 2025Managed IT and communications services across multiple mission offices, maintained system integrity, supported procurement and vendor coordination, and implemented security configurations.
IT Intern at International Organization for Migration
March 1, 2015 - September 14, 2025Supported installation and configuration of desktop and laptop computers, contributed to data applications design, and backend support across missions.
Data and Research Assistant at Infectious Diseases Institute
August 31, 2011 - September 14, 2025Reviewed data transfer forms for accuracy, ensured monthly health management data collection and reporting, and supported data dissemination to health facilities.
Play Well Distribution Officer at International Rescue Committee
December 1, 2021 - September 14, 2025Coordinated radio broadcasting schedules; provided technical support for staff and public campaigns; managed IVR, SMS, WhatsApp, and social media channels to inform beneficiaries and support service continuity.
Education
Bachelor's Degree in Information Systems at Raine University
September 1, 2010 - May 1, 2013Uganda Advanced Certificate of Education at Kolo Secondary School
January 1, 2008 - December 31, 2009Uganda Certificate of Education at Industrial Training Bright Future High School
January 1, 2004 - December 31, 2007Qualifications
Certified Information Systems Security Professional (CISSP)
January 1, 2019 - September 14, 2025OCI 2025 Certified AI Foundations Associate
September 14, 2025 - September 14, 2025Industry Experience
Non-Profit Organization, Healthcare, Software & Internet, Education, Professional Services, Media & Entertainment, Computers & Electronics
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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