Bridgitt Robertson

Available to hire

I help organizations turn complex, technical, and business-critical information into clear, engaging learning experiences that people can actually use.

About

I help organizations turn complex, technical, and business-critical information into clear, engaging learning experiences that people can actually use.
I’m a 2x award-winning Instructional Designer, eLearning Developer, and Learning Consultant with 20+ years of experience creating digital learning solutions for government, SaaS, aviation, technology, and regulated industries.
I specialize in eLearning development, microlearning, performance support, instructional video, scenario-based learning, and AI-enhanced learning content. I collaborate with subject-matter experts and stakeholders to transform complex information into practical learning experiences that support performance and business goals.
I can help with instructional design, eLearning development, training videos, microlearning, course redesign, performance support, curriculum development, and AI-enhanced learning solutions.

  • Joined October 2026

Industry experience

  • Government
  • Healthcare
  • Energy & Utilities
  • Other

Projects · 4

Brief: Create an engaging AI literacy experience that helps workplace learners understand two common reliability issues in generative AI: hallucination and sycophancy. What I created: Designed and developed an interactive eLearning experience that combines concise instruction, visual storytelling, scenario-based learning, and knowledge checks. The project was built to make complex AI concepts practical and easy to understand for non-technical learners. Result: A clear, engaging learning experience that helps users recognize unreliable AI output, question overly agreeable responses, and apply better judgment when working with generative AI. View the full interactive project: https://www.twine.net/signin

  • Instructional Designer

Brief: Create a practical AI literacy series that helps non-technical workplace learners build confidence using generative AI through realistic, decision-based experiences. What I created: Designed and developed two interactive eLearning experiences focused on essential workplace AI skills. AI or Not? uses three realistic workplace scenarios to help learners decide when AI is appropriate and when human judgment should lead. Say What You Mean teaches a four-part prompting framework—Role, Context, Format, and Constraints—and gives learners multiple opportunities to evaluate and improve workplace prompts. Both experiences use scenario-based learning, instant feedback, guided practice, and concise microlearning principles to make AI concepts approachable and immediately applicable. Result: A short, engaging learning series that moves learners beyond basic AI awareness and into practical workplace decision-making, prompting, and responsible human-AI collaboration. Explore the series: AI or Not? A Workplace Decision Challenge - https://www.twine.net/signin Say What You Mean: The Art of the Better Prompt - https://www.twine.net/signin

  • Instructional Designer

Brief: Transform a traditional PowerPoint-based severe weather and risk presentation into a more engaging, accessible training experience. What I created: Restructured the source content, simplified key messages, developed a visual narrative, and produced a concise training video designed to improve clarity, attention, and retention. Result: A more dynamic learning asset that turns static presentation content into an engaging video experience that can be used for employee awareness and preparedness training.

  • Instructional Designer

Brief: Create an engaging audio learning experience that helps professionals explore timely workplace AI topics in a format that is conversational, practical, and easy to consume. What I created: Developed a 17-minute AI literacy podcast episode as part of the AI at Work series. I used NotebookLM as part of the production workflow to synthesize source material, then refined the structure, messaging, pacing, and presentation to create a polished audio learning experience. Result: A topical podcast-style learning asset that demonstrates how complex AI concepts can be transformed into accessible, engaging content for workplace learners while also showcasing AI-assisted content development and multimedia production skills. Length: 17 minutes

  • Instructional Designer

Work experience

eLearning Developer · IDR - Contract assignment with State of Georgia, Department of Administrative Services (DOAS)Jan 2020 – Present · 6 yrs 11 mos

Design and develop digital learning solutions, microlearning, performance-support resources, and instructional videos that support employee performance, risk management, compliance, and enterprise technology adoption. Collaborate with learning leaders and subject-matter experts to transform complex content into clear, practical, just-in-time learning experiences.

Education

Master of Science in Administration (M.S.A.) · Central Michigan University1995 – 2000
Master of Information Technology (M.I.T.) · American InterContinental University1998 – 1999

Certifications and awards· 5

DOAS Leadership Award2021

Recognized for leadership and contributions to innovative learning and development initiatives.

Corporate Spot Innovation Award (NERC)2014

Recognized for innovation in developing a new employee tool.

AI for Everyone2022
AI for Everyone-Coursera2022

Covered AI fundamentals, business applications, limitations, and strategies for identifying practical AI opportunities.

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