I’m currently working part time across a mix of freelance commitments and my partner’s small business, and I’m intentionally looking for flexible opportunities where I can step in as a highly capable extra pair of hands and add value quickly. My background spans executive support, office and operations management, project and bid coordination, ICT and vendor management, marketing and customer-facing roles across health, government, professional services, engineering and construction. Most recently, as Business Improvement & Marketing Manager at Eptec Group, I effectively ran the ICT and digital function for a national construction services business, leading Microsoft 365 and Dynamics CRM transformation, coordinating vendors and contracts, and overseeing marketing and client communications. Before that, I held senior roles such as National Operations Manager at KordaMentha and Senior Advisor at AHPRA, giving me a strong grounding in governance, stakeholder management and high-level coordination. I’m now deliberately using that senior experience in a more flexible way, taking on hands-on business support and customer roles where I can quickly steady the wheels and make life easier for busy teams. I’m equally comfortable at reception or front-of-house, in an EA or team assistant role, or providing project and coordination support behind the scenes. I’m known for being calm, organised, friendly and very quick to get across new environments, systems and stakeholders. I bring strong skills in Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint), CRM and database work, document formatting, reporting and general administration. I enjoy creating order out of chaos, improving simple processes on the fly, and being the person who notices what needs doing and quietly gets it done. I’m more than happy to take on roles that may look like “a step down on paper” if it means I can be practical, useful and on the ground supporting your clients. Right now, I’m especially interested in short-term or temp, ideally part-time assignments in and around the CBD and inner suburbs, as well as remote or hybrid roles where that suits your clients. I’m flexible on days and hours, can onboard quickly, and I’m used to dropping into new environments and building rapport fast with both colleagues and customers.

I’m currently working part time across a mix of freelance commitments and my partner’s small business, and I’m intentionally looking for flexible opportunities where I can step in as a highly capable extra pair of hands and add value quickly. My background spans executive support, office and operations management, project and bid coordination, ICT and vendor management, marketing and customer-facing roles across health, government, professional services, engineering and construction. Most recently, as Business Improvement & Marketing Manager at Eptec Group, I effectively ran the ICT and digital function for a national construction services business, leading Microsoft 365 and Dynamics CRM transformation, coordinating vendors and contracts, and overseeing marketing and client communications. Before that, I held senior roles such as National Operations Manager at KordaMentha and Senior Advisor at AHPRA, giving me a strong grounding in governance, stakeholder management and high-level coordination. I’m now deliberately using that senior experience in a more flexible way, taking on hands-on business support and customer roles where I can quickly steady the wheels and make life easier for busy teams. I’m equally comfortable at reception or front-of-house, in an EA or team assistant role, or providing project and coordination support behind the scenes. I’m known for being calm, organised, friendly and very quick to get across new environments, systems and stakeholders. I bring strong skills in Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint), CRM and database work, document formatting, reporting and general administration. I enjoy creating order out of chaos, improving simple processes on the fly, and being the person who notices what needs doing and quietly gets it done. I’m more than happy to take on roles that may look like “a step down on paper” if it means I can be practical, useful and on the ground supporting your clients. Right now, I’m especially interested in short-term or temp, ideally part-time assignments in and around the CBD and inner suburbs, as well as remote or hybrid roles where that suits your clients. I’m flexible on days and hours, can onboard quickly, and I’m used to dropping into new environments and building rapport fast with both colleagues and customers.

Available to hire

I’m currently working part time across a mix of freelance commitments and my partner’s small business, and I’m intentionally looking for flexible opportunities where I can step in as a highly capable extra pair of hands and add value quickly.

My background spans executive support, office and operations management, project and bid coordination, ICT and vendor management, marketing and customer-facing roles across health, government, professional services, engineering and construction. Most recently, as Business Improvement & Marketing Manager at Eptec Group, I effectively ran the ICT and digital function for a national construction services business, leading Microsoft 365 and Dynamics CRM transformation, coordinating vendors and contracts, and overseeing marketing and client communications. Before that, I held senior roles such as National Operations Manager at KordaMentha and Senior Advisor at AHPRA, giving me a strong grounding in governance, stakeholder management and high-level coordination.

I’m now deliberately using that senior experience in a more flexible way, taking on hands-on business support and customer roles where I can quickly steady the wheels and make life easier for busy teams. I’m equally comfortable at reception or front-of-house, in an EA or team assistant role, or providing project and coordination support behind the scenes. I’m known for being calm, organised, friendly and very quick to get across new environments, systems and stakeholders.

I bring strong skills in Microsoft 365 (Outlook, Word, Excel, Teams, SharePoint), CRM and database work, document formatting, reporting and general administration. I enjoy creating order out of chaos, improving simple processes on the fly, and being the person who notices what needs doing and quietly gets it done. I’m more than happy to take on roles that may look like “a step down on paper” if it means I can be practical, useful and on the ground supporting your clients.

Right now, I’m especially interested in short-term or temp, ideally part-time assignments in and around the CBD and inner suburbs, as well as remote or hybrid roles where that suits your clients. I’m flexible on days and hours, can onboard quickly, and I’m used to dropping into new environments and building rapport fast with both colleagues and customers.

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Language

English
Fluent

Work Experience

IT Vendor Contracts & Financial Coordinator at Alfred Health – Digital Health Division
March 1, 2025 - December 1, 2025
Oversee financial oversight for Digital Health, coordinate annual IT procurement budgets, cash flow forecasting, and CAPEX/OPEX tracking; monitor expenditure, conduct detailed spend analysis, and provide cost-centre reporting to support accurate financial planning and decision-making. Manage end-to-end procurement and contract lifecycle across IT vendor agreements, including purchase orders, invoice reconciliation, compliance documentation, contract renewals, and vendor relationship management to ensure streamlined processes and regulatory/organizational compliance.
Project Officer at Alfred Health – Digital Health Division
March 1, 2025 - July 1, 2025
Provided project coordination support to Steering Committee and Project Manager on the Philips monitoring system upgrade; prepared governance papers, coordinated meetings and documentation, and managed actions, risks and milestones across clinical, technical, and vendor teams.
Freelance Marketing Manager at Rapid Passive Fire Pty Ltd
August 1, 2023 - Present
Led brand awareness and engagement strategies, driving a 30% increase in website traffic, 20% growth in social media followers, and a 40% boost in engagement rates through targeted campaigns, strategic content, and active community management.
Medical Workforce Coordinator/PA to Director of Nursing & Operations at Alfred Health – Sandringham Hospital
January 1, 2025 - February 1, 2025
Provided high-level executive support, streamlined scheduling, correspondence, and administrative tasks to ensure smooth daily operations.
C-Suite EA to CEO, COO & Chief Digital Health Officer at Alfred Health
April 1, 2024 - January 31, 2025
Proactively manage and prioritise high volumes of emails, calls, and messages for the executive; cultivate strong relationships with internal and external stakeholders to support strategic initiatives and organisational goals; oversee executive calendar management and scheduling to maximise productivity; deliver high-level administrative support including report preparation, meeting coordination, committee agendas and minutes, and handling confidential information.
Business Improvement & Marketing Manager, Centre of Excellence at Eptec Group
January 1, 2022 - December 1, 2023
Led business improvement initiatives and marketing for the Centre of Excellence to enhance organisational performance and market positioning.
Growth Process Manager, Rail & Transit Systems at Downer Group
August 1, 2021 - December 1, 2021
Directed growth processes and cross-functional coordination across rail and transit systems to improve outcomes and efficiency.
Major Projects Bid Manager at Downer Group
July 1, 2018 - August 1, 2021
Managed comprehensive bid processes for major projects, acting as a key liaison with stakeholders and ensuring alignment with strategic objectives.
Executive Assistant to Deputy Commissioner at The Australian Taxation Office
January 1, 2016 - January 1, 2018
Provided high-level executive support, managed critical communications, project coordination, and office operations to enhance leadership efficiency and organizational workflows.
Senior Advisor - Statutory Appointments at Australian Health Practitioner Regulation Agency (AHPRA)
January 1, 2013 - January 1, 2016
Led large-scale recruitment campaigns and advised on compliance, policy, and stakeholder engagement across national and state leadership teams.
Risk and Compliance Officer at OAMPS Insurance Brokers Ltd
January 1, 2012 - January 1, 2013
Managed internal audits, compliance programs, and contract data base systems to strengthen organizational efficiency and risk management frameworks.
National Administration Manager at KordaMentha Pty Ltd
January 1, 2009 - January 1, 2012
Over saw national office operations across multiple locations, driving process optimization, resource management, and change initiatives to improve workflow efficiency and reduce operational risks.
Sales & Marketing Coordinator at Roccasano Property Group – The Professionals
January 1, 2009 - January 1, 2009
Coordinated sales and marketing activities, enhancing property visibility and driving successful real estate transactions.
Office Manager at Bidgee Finance Limited
January 1, 2006 - January 1, 2009
Managed office operations and administration to support efficient run of financial brokerage services.
Wedding Manager / Planner & Conference Front Office Manager at Various Locations
January 1, 2000 - January 1, 2006
Orchestrated end-to-end planning and execution of weddings and corporate events, ensuring high organizational standards and strict adherence to schedules and budgets.
Freelance Founder - Business Support for Tradies & Small Businesses at The Productivity Edit (TPE)
December 1, 2025 - Present
I support tradies and small businesses with practical LinkedIn and client communication support, helping them look polished online without the admin load.
Freelance Marketing Manager at Rapid Passive Fire Pty Ltd (RPF)
August 1, 2023 - Present
Lead brand awareness and engagement strategies, driving a 30% increase in website traffic, a 20% growth in social media followers, and a 40% boost in engagement rates through targeted campaigns, strategic content, and active community management.
IT Contracts & Vendor Lead at Alfred Health – Digital Health Division
March 1, 2025 - December 1, 2025
Oversaw Digital Health's IT budget and financial tracking, including procurement planning, forecasting, and CAPEX/OPEX reporting. Managed vendor contracts and procurement processes end-to-end, from purchase orders and invoicing to renewals and compliance checks.
Project Officer – Monitoring Project at Alfred Health – Digital Health Division
March 1, 2025 - July 1, 2025
Supported the Steering Committee and PM with documentation, actions, and meeting coordination on the monitoring system upgrade. Assisted with stakeholder communication and deliverable tracking for a smooth transition to the new monitoring configuration.
Medical Workforce Coordinator / PA to Director at Alfred Health Sandringham Hospital
January 1, 2025 - February 1, 2025
Provided executive-level admin and diary support for the Operations Manager. Supported onboarding and scheduling for new medical staff using MS 365 tools.
C-Suite Executive Assistant at Alfred Health
April 1, 2024 - January 31, 2025
Supported multiple executives (CEO, COO, CFO, CDHO), managing calendars, priorities, and communications. Coordinated meetings, board papers, and confidential documentation.
Stakeholder Community Engagement Officer at Beach Energy
February 1, 2024 - April 1, 2024
Delivered community engagement activities and compliance support. Maintained strong external relationships through proactive communication and issue resolution.
Business Improvement & Marketing Manager at Eptec Group - Centre of Excellence
January 1, 2022 - December 31, 2023
Led business improvement initiatives and rolled out digital tools that streamlined operations. Managed ICT team delivery and supported national change projects across operational teams.
Project Officer – Alfred Health Monitoring Project at Alfred Health – Digital Health Division
March 1, 2025 - July 31, 2025
Supported Steering Committee and Project Manager with documentation, actions, and meeting coordination for the monitoring system upgrade; assisted with stakeholder communication and deliverable tracking to ensure a smooth transition to the new configuration.

Education

Diploma in Business Management at La Trobe University
January 1, 2002 - January 15, 2026
Leadership Development Programs at Australian Railways Association (ARA) / Ongoing
January 1, 2021 - January 15, 2026
Understanding Rail Course at Australian Railways Association (ARA)
January 1, 2021 - January 15, 2026
Diploma in Business Management at La Trobe University
January 1, 2002 - January 16, 2026
Leadership Development Programs at Australia Railways Association (ARA)
January 1, 2021 - January 16, 2026

Qualifications

Diploma in Business Management
January 1, 2002 - January 16, 2026
Leadership Development Programs
January 1, 2021 - January 16, 2026

Industry Experience

Healthcare, Professional Services, Real Estate & Construction, Government, Transportation & Logistics, Education, Media & Entertainment, Other