I am a strategic leader in influencer marketing, public relations, and talent management with 10+ years of cross-functional experience driving brand credibility, customer loyalty, and measurable business growth across Egypt and the UAE. I build authentic creator partnerships that deliver strong results, including 300% ROAS on Meta ads and +150% YoY organic ecommerce traffic, through data-informed, culturally resonant strategies.

I am a strategic leader in influencer marketing, public relations, and talent management with 10+ years of cross-functional experience driving brand credibility, customer loyalty, and measurable business growth across Egypt and the UAE. I build authentic creator partnerships that deliver strong results, including 300% ROAS on Meta ads and +150% YoY organic ecommerce traffic, through data-informed, culturally resonant strategies.

Available to hire

I am a strategic leader in influencer marketing, public relations, and talent management with 10+ years of cross-functional experience driving brand credibility, customer loyalty, and measurable business growth across Egypt and the UAE.

I build authentic creator partnerships that deliver strong results, including 300% ROAS on Meta ads and +150% YoY organic ecommerce traffic, through data-informed, culturally resonant strategies.

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Language

Arabic
Fluent
English
Fluent

Work Experience

Event Organizer at Freelance
January 1, 2026 - Present
Plan and execute corporate galas, brand activations, and private gatherings with full ownership of budget, logistics, vendor coordination, and on-site execution.
Head of Influencer Marketing - Public Relations & Talent Management at Freelance / Strategic Consulting – Dubai, UAE
January 1, 2023 - Present
Lead end-to-end influencer strategies for global platforms (TikTok, Twitch, Kick, Kwai, BigO, micro-influencers); align campaigns with PR objectives, product launches, and crisis communications. Built and managed long-term relationships with 50+ creators across MEN A, Europe, and North America; partnerships with agencies like CAA, UTA, and WME. Drove 300% ROAS on Meta ad campaigns and +150% YoY organic traffic for ecommerce clients through integrated influencer, SEO, and email strategies. Implemented performance framework tracking sentiment shift, conversion lift, and earned media value; ensured 100% compliance with advertising regulations and platform disclosure rules.
Digital Marketing Strategist (Freelance) at Freelance
January 1, 2023 - Present
Execute full-funnel digital campaigns using Google Ads, Meta Ads, SEO, email automation, and social media, achieving measurable ROI for startups and SMEs; conduct deep-dive content research on cultural trends and consumer behavior; build dashboards tracking CAC, LTV, engagement, and channel efficiency using Google Analytics 4 and Looker Studio.
CRM Specialist at Etisalat Egypt – Smart Village
January 1, 2020 - December 31, 2022
Revamped loyalty and retention programs, increasing customer retention by 35% through personalized service journeys aligned with revenue goals; used Siebel CRM to track interactions, predict churn risks, and coordinate cross-team follow-ups, improving CSAT and NPS scores.
Customer Service Representative → Team Lead at Etisalat Egypt – Smart Village
January 1, 2017 - December 31, 2019
Resolved 1,000+ complex customer inquiries via phone, email, and chat with >95% satisfaction rate; identified recurring pain points to contribute to product improvements; recognized for top performance in response time, accuracy, and empathy.
Medical & Aesthetic Contracts Specialist at Abadin Pharmaceutical Trading
January 1, 2014 - December 31, 2015
Managed end-to-end contracting for pharmaceutical and aesthetic partnerships, ensuring legal compliance and commercial viability; drafted and negotiated agreements with distributors and service providers, reducing contractual disputes by 40%.

Education

Law (LLB) at Faculty of Law
January 11, 2030 - January 1, 2013
Product Management Certification at Sprints.ai – Dubai
January 11, 2030 - April 1, 2025
Digital Marketing Certification at Sprints.ai – Dubai
January 11, 2030 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services, Education, Other, Telecommunications, Gaming, Consumer Goods, Healthcare