Desktop App | SaaS Onboarding
Cameron Preston
Published
0
Project
Onboarding Experience
My Role
Senior Product Designer
Industry
SaaS Platform
Timeline
2024
Overview
Veriam (previously Metrics Matter) is a newly formed SaaS company focusing on Identity and Access Management, Licensing, Billing, Contracting and Payments. Users can either sign up as a new organization or as part of an exiting orginzation. The exiting organization can either be a single organization or it can be multiple organizations.
Goal
Create an onboarding experience that is simple and has a low drop off rate. The experience must also cater for multiple different sign up journeys.
Problem
Users may end up creating a new organization when they are already attached to an exiting organization.