Responsive App | Returns Solution
Cameron Preston
Published
0
Project
Returns Solution
My Role
Senior Product Designer
Industry
Last Mile Logistics
Timeline
2023
Overview
Pargo provides last-mile logistics in Africa, ensuring access for all. They have network points across South Africa and are expanding with a new returns process, leveraging their existing network for growth and revenue.
Goal
Users will be able to create a successful return and drop the package off a a Pargo point.
Problem
An individual eager to send back a purchase they made in-person or online order doesn’t have the time to wait at home the whole day for someone to pick it up. They desire the flexibility to return the product when it best fits their schedule.