Available to hire
Having graduated with an honours degree in Digital Media Design from University of Limerick, I have well developed IT skills.
I have experience from digital marketing and service desk coordinator roles which has granted me with experience of producing high-quality content creation.
I’m a positive, enthusiastic, and creative individual with strong organisational skills and attention to detail.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Social Media / Marketing at Made in Wicklow
December 1, 2025 - February 1, 2026Promoted Christmas market promotions; uploaded content during market weekend; covered Powerscourt Exhibitions over February; increased audience growth by 900+ followers and reached around 25,000 accounts through posts, reels and stories.
IT Service Desk Coordinator at Innovate
November 1, 2025 - April 1, 2026Managed high-volume inbound IT support queries via phone and email; logged and prioritised tickets, assigning tickets to engineers based on severity; collaborated with the team to reduce customer downtime and improve response efficiency; escalated issues when needed and scheduled engineers on-site for fixes.
Hospitality Work / Pizza Cook at Whistler
September 1, 2024 - August 1, 2025Worked in a fast-paced kitchen; assembling, stretching dough and operating the oven; delivering high standards and quality to customers.
Senior Sailing Instructor at MacSailing (Vancouver)
May 1, 2023 - September 1, 2024Coached sailing to students aged 6–60; invited to return the following summer with extra responsibilities, mentoring younger instructors and hosting weekly check-ins with students.
IT Support/Marketing at University of Limerick
June 1, 2022 - January 1, 2023Eight-month internship with UL IT Department; first point of contact for staff and student IT queries; contributed to UL's social media content and showcasing IT Division ideas.
Water Sports Instructor at Peligoni - Greece
June 1, 2021 - August 1, 2021Summer role at Peligoni Beach Club on Zakynthos; supervised water sports, taught sailing, SUP, kayak and windsurf; ensured guest safety and smooth day-to-day operations.
Receptionist/Swim Instructor at Courtown, Wexford
September 1, 2019 - March 1, 2020Front reception at a busy leisure centre; handled customer queries, booked lessons, liaised with management; taught swimming lessons for children.
Senior Sailing Instructor at Courtown, Wexford
May 1, 2018 - August 1, 2020Sailing instructor since 2018; taught sailing basics with engaging approach; promoted to Senior Sailing Instructor in 2020, supervising junior instructors and ensuring safety and timely delivery of activities.
Education
B.Sc. Digital Media Design – University of Limerick 2:1 (Hons) at University of Limerick
January 11, 2030 - January 1, 2024Leaving Certificate at Gorey Community School
January 11, 2030 - January 1, 2019Qualifications
Industry Experience
Media & Entertainment, Travel & Hospitality, Education, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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