Available to hire
I am a highly motivated and organised Marketing Manager with over 8 years of experience in marketing and 10 years in people management. I specialise in developing and delivering marketing strategies that drive growth, with a strong focus on digital optimisation and campaign performance.
I thrive in fast-paced environments, translating data insights into action. I enjoy collaborating with cross-functional teams to build brands, optimise customer experience, and deliver measurable results across channels.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Beginner
Beginner
Beginner
Language
English
Fluent
Work Experience
Digital Marketing and Website Officer at The Property Institute
February 1, 2025 - September 12, 2025Digital Campaigns, Content Creation. Website Management, Data Analysis, Reporting, Events, Stakeholder Engagement.
Marketing Manager at Virtuoso Partners
May 2, 2022 - January 31, 2025I built the entire marketing function from scratch, supporting 101% revenue growth, tripling website engagement and delivering a brand refresh that generated 13,000 impressions and 2,000 website visits in three months.
Digital Marketing Executive at Close Brothers Premium Finance (CBPF)
April 1, 2021 - May 1, 2022Supported the rebuild of the company website to improve user experience and functionality, aided by GA4 data and stakeholder input. Improved organic rankings through targeted SEO, keyword research and meta optimisation. Produced and managed content across digital channels, ensuring consistency and engagement with target audiences. Collaborated with sales and training teams to generate leads via the website, conferences and digital channels; planned and reported on campaigns to achieve targets.
Marketing Coordinator at Close Brothers Premium Finance (CBPF)
September 1, 2017 - April 1, 2021Planned, managed and delivered hospitality events and sponsorships; oversaw sponsorship strategy for conferences, awards and events and coordinated related activities. Led PR and awards campaigns, supported broker communications, produced marketing materials (web content, brochures, banners, adverts) and organised print production. Managed customer communications and the NPS programme, and liaised with external suppliers and sponsors to ensure timely delivery.
Business Operations Team Manager at Sitel
February 1, 2014 - September 1, 2017Led customer services teams across major campaigns (Reckitt Benckiser, Amex and Lego). Implemented coaching programmes, performance management, schedule adherence and process improvements to drive efficiency and customer satisfaction.
Customer Services Team Manager at Sitel
October 1, 2007 - January 31, 2014Managed frontline customer service teams for high-profile client campaigns, supporting performance targets and service levels through coaching, training and process optimisation.
Channel Marketing Manager at Virtuoso Partners
May 1, 2022 - February 28, 2025Defined and executed the marketing strategy and budget from scratch; refreshed brand with an agency; planned data-driven events; developed social, content, and newsletters to drive partner engagement; managed CRM data and website optimization using GA4 and Hotjar.
Business Operations Team Manager at CBPF
February 1, 2014 - September 30, 2017Led operational and process improvements; supported customer experience initiatives and cross-functional projects.
Education
CIM Level 6 Diploma in Professional Digital Marketing at CIM
August 1, 2022 - August 1, 2022CIM Fundamentals of Marketing at CIM
September 1, 2017 - September 1, 2017CIM Copywriting: The Complete Guide at CIM
March 1, 2024 - March 1, 2024Digital skills: Digital Marketing course at Accenture
March 1, 2021 - March 1, 2021CIM Level 6 Diploma in Professional Digital Marketing at Chartered Institute of Marketing (CIM)
January 1, 2022 - February 9, 2026CIM Fundamentals of Marketing at Chartered Institute of Marketing (CIM)
January 1, 2014 - February 9, 2026National Award in Dance at Chichester College
January 1, 2003 - December 31, 2004Foundation Degree in Theatre Arts Dance at Northbrook College, Worthing
January 1, 2003 - December 31, 2004Professional Diploma in Dance at Laban Centre, Greenwich
January 1, 2006 - December 31, 2007Management Training at Employer's internal training
January 1, 2010 - December 31, 2013Accenture Digital Skills: Digital Marketing Course at Accenture
January 1, 2021 - February 9, 2026CIM Chartered Marketer exam at Chartered Institute of Marketing (CIM)
January 1, 2025 - February 9, 2026Food Hygiene & Safety (Catering) Level 2 at Not specified
January 1, 2025 - February 9, 2026Qualifications
Chartered Marketer - CIM
November 14, 2025 - November 14, 2025Chartered Marketer - CIM
November 14, 2024 - November 14, 2024CIM Level 6 Diploma in Professional Digital Marketing
August 15, 2022 - August 15, 2022Copywriting
August 22, 2025 - August 22, 2025Copywriting
August 1, 2025 - August 1, 2025Marketing and Brand Strategy
August 1, 2025 - August 1, 2025Level 2 Food Hygiene & Safety (Catering)
August 1, 2025 - August 1, 20252 Years CIM CPD Training
October 1, 2022 - October 1, 2024CIM Copywriting: The Complete Guide
March 1, 2024 - March 1, 2024CIM Level 6 Diploma in Professional Digital Marketing
August 1, 2022 - August 1, 2022Digital skills: Digital Marketing course
March 1, 2021 - March 1, 2021Effective business writing
February 1, 2014 - February 1, 2014Operations Excellence training
March 1, 2014 - March 1, 2014Management Training
January 1, 2010 - December 31, 2014CIM Chartered Marketer exam
January 1, 2025 - February 9, 2026CIM Fundamentals of Marketing
January 1, 2014 - February 9, 2026Copywriting: The Complete Guide
January 1, 2024 - February 9, 2026Digital Marketing course
January 1, 2021 - February 9, 2026Food Hygiene & Safety (Catering) Level 2
January 1, 2025 - February 9, 2026Industry Experience
Financial Services, Software & Internet, Non-Profit Organization, Professional Services, Media & Entertainment, Education
Hire a Marketing Consultant
We have the best marketing consultant experts on Twine. Hire a marketing consultant in London today.