I am excited to apply for a remote position within your organization. With over a decade of diverse experience spanning customer service, management, childcare, animal care, and digital content creation, I bring a unique blend of people skills, adaptability, and digital fluency that make me well-suited for a dynamic remote environment. In my current role as a CBD Expert at Mother Earth Natural Health, I guide customers through product education, holistic wellness support, and personalized recommendations—strengthening both client trust and brand loyalty. My experience has deepened my understanding of natural health products and taught me how to communicate complex information clearly and compassionately. Prior to that, I managed daily operations in retail and childcare settings, honing my leadership, multitasking, and organizational abilities. Beyond traditional roles, I’ve also built a personal brand as a TikTok gaming creator, growing an audience of over 16,000 followers and 1.2 million likes through authentic engagement, consistency, and creative content strategy. This experience sharpened my social media and communication skills, translating directly into effective digital collaboration and online customer interaction. I’m passionate about bringing my creativity, reliability, and heart-centered professionalism to a remote role where I can continue to grow, contribute to a mission-driven team, and deliver exceptional results—no matter the distance. Thank you for considering my application. I would love the opportunity to discuss how my skills and experiences can support your team’s goals. Warm regards, Carly Mourtos

Carly Mourtos

I am excited to apply for a remote position within your organization. With over a decade of diverse experience spanning customer service, management, childcare, animal care, and digital content creation, I bring a unique blend of people skills, adaptability, and digital fluency that make me well-suited for a dynamic remote environment. In my current role as a CBD Expert at Mother Earth Natural Health, I guide customers through product education, holistic wellness support, and personalized recommendations—strengthening both client trust and brand loyalty. My experience has deepened my understanding of natural health products and taught me how to communicate complex information clearly and compassionately. Prior to that, I managed daily operations in retail and childcare settings, honing my leadership, multitasking, and organizational abilities. Beyond traditional roles, I’ve also built a personal brand as a TikTok gaming creator, growing an audience of over 16,000 followers and 1.2 million likes through authentic engagement, consistency, and creative content strategy. This experience sharpened my social media and communication skills, translating directly into effective digital collaboration and online customer interaction. I’m passionate about bringing my creativity, reliability, and heart-centered professionalism to a remote role where I can continue to grow, contribute to a mission-driven team, and deliver exceptional results—no matter the distance. Thank you for considering my application. I would love the opportunity to discuss how my skills and experiences can support your team’s goals. Warm regards, Carly Mourtos

Available to hire

I am excited to apply for a remote position within your organization. With over a decade of diverse
experience spanning customer service, management, childcare, animal care, and digital content
creation, I bring a unique blend of people skills, adaptability, and digital fluency that make me
well-suited for a dynamic remote environment.
In my current role as a CBD Expert at Mother Earth Natural Health, I guide customers through product
education, holistic wellness support, and personalized recommendations—strengthening both client
trust and brand loyalty. My experience has deepened my understanding of natural health products and
taught me how to communicate complex information clearly and compassionately.
Prior to that, I managed daily operations in retail and childcare settings, honing my leadership,
multitasking, and organizational abilities. Beyond traditional roles, I’ve also built a personal brand as a
TikTok gaming creator, growing an audience of over 16,000 followers and 1.2 million likes through
authentic engagement, consistency, and creative content strategy. This experience sharpened my
social media and communication skills, translating directly into effective digital collaboration and online
customer interaction.
I’m passionate about bringing my creativity, reliability, and heart-centered professionalism to a remote
role where I can continue to grow, contribute to a mission-driven team, and deliver exceptional
results—no matter the distance.
Thank you for considering my application. I would love the opportunity to discuss how my skills and
experiences can support your team’s goals.
Warm regards,
Carly Mourtos

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Experience Level

Intermediate
Intermediate

Language

English
Fluent

Work Experience

CBD Expert / Wellness Associate at Mother Earth Natural Health
March 1, 2025 - Present
Provide education and personalized guidance on CBD and natural wellness products. Assist customers in selecting products tailored to health and lifestyle needs. Maintain up-to-date knowledge of hemp-derived products, regulatory compliance, and wellness trends. Support merchandising, inventory control, and product displays. Deliver exceptional customer service to foster trust and repeat business.
Childcare Provider (Newborn to Toddler) at Private Family Care
February 1, 2024 - October 25, 2025
Provided full-time care for newborn through toddler stages, including feeding, sleep routines, and developmental activities. Supported early learning through play-based education, reading, and structured activities. Ensured a safe, nurturing environment while balancing multiple daily schedules. Communicated effectively with parents regarding progress, health, and routines.
Gaming Content Creator (TikTok) at Self-Employed – Online
January 1, 2020 - Present
Built a following of 16,000+ followers and generated 1.2M+ likes through engaging gaming-related content. Produced multiple semi-viral videos, showcasing creativity, consistency, and audience targeting. Applied marketing, branding, and trend analysis to grow reach and engagement. Developed transferable skills in content strategy, analytics, community management, and social media promotion.
Assistant Store Manager at Famous Footwear
November 1, 2019 - October 25, 2025
Supervised store operations including employee training, scheduling, and performance oversight. Conducted sales audits, bank deposits, and online banking. Ensured exceptional customer service while driving marketing initiatives. Utilized Excel and POS systems for reporting and operations.
Sales Associate at Bath & Body Works
July 1, 2019 - October 25, 2025
Delivered high-quality customer service and product demonstrations. Supported sales conversion goals and executed marketing/planogram displays. Processed transactions and handled POS operations.
Keyholder / Sales Associate at PetValu
March 1, 2019 - October 25, 2025
Opened and closed store, managed bank deposits, and handled cash transactions. Assisted customers with product selection, upselling, and pet care guidance. Coordinated in-store events and executed merchandising plans.
Veterinary Assistant at Wilson’s Veterinary Hospital
October 1, 2018 - October 25, 2025
Supported veterinarians with animal care, handling, and treatment procedures. Maintained clean, safe clinical environments.
Head Dog Trainer at Off Leash K9 Detroit
February 1, 2018 - October 25, 2025
Delivered advanced obedience training and aggressive behavior modification. Managed social media operations and marketing efforts. Assisted with bookkeeping and client communication.
Merchandise Operations Specialist / Dog Trainer at Petco
May 1, 2017 - October 25, 2025
Oversaw merchandising, shipment processing, and inventory control. Provided obedience training classes, scheduling, and event coordination. Developed strong leadership and client engagement skills.
Sales Manager at Three Dog Bakery
August 1, 2015 - October 25, 2025
Managed sales operations, staff scheduling, hiring, and training. Handled inventory, bank deposits, POS, and marketing initiatives. Planned and coordinated events to drive brand engagement. Built strong partnerships with distributors and maintained repeat business.
Kennel Attendant at Shore’s Kennels
March 1, 2015 - October 25, 2025
Administered medications, maintained feeding schedules, and supported kennel operations. Managed client appointments and ensured proper pet care.
Kitchen Manager at D Brother’s Party Stores
March 1, 2014 - October 25, 2025
Directed kitchen operations and staff while ensuring compliance with food safety regulations. Oversaw inventory, ordering, and customer service.
Brand Ambassador at Intrastate Distributors, Inc.
March 1, 2016 - October 25, 2025
Promoted products through events, merchandising, and in-store demonstrations. Coordinated promotional events and enhanced brand visibility.

Education

Coursework in Environmental Science at Macomb Community College
January 1, 2013 - January 1, 2017
Coursework in Science at University of Phoenix – Online
January 1, 2017 - January 1, 2018
High School Diploma, Sciences at L’Anse Creuse High School North
January 1, 2013 - January 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Healthcare, Media & Entertainment, Education, Professional Services