I am a Data Annotation and AI Safety Specialist with extensive experience reviewing and refining AI model outputs for accuracy, quality, and compliance. Skilled in annotating text, video, images, and audio, I support diverse AI training and evaluation projects, consistently maintaining 98%+ accuracy. Recognized as a Subject Matter Expert, I enjoy mentoring peers and improving workflows focused on both performance and safety. I collaborate cross-functionally to enhance model performance and ensure reliable data quality, while managing high-volume annotation tasks with tight project timelines.

Carmen H

I am a Data Annotation and AI Safety Specialist with extensive experience reviewing and refining AI model outputs for accuracy, quality, and compliance. Skilled in annotating text, video, images, and audio, I support diverse AI training and evaluation projects, consistently maintaining 98%+ accuracy. Recognized as a Subject Matter Expert, I enjoy mentoring peers and improving workflows focused on both performance and safety. I collaborate cross-functionally to enhance model performance and ensure reliable data quality, while managing high-volume annotation tasks with tight project timelines.

Available to hire

I am a Data Annotation and AI Safety Specialist with extensive experience reviewing and refining AI model outputs for accuracy, quality, and compliance. Skilled in annotating text, video, images, and audio, I support diverse AI training and evaluation projects, consistently maintaining 98%+ accuracy.

Recognized as a Subject Matter Expert, I enjoy mentoring peers and improving workflows focused on both performance and safety. I collaborate cross-functionally to enhance model performance and ensure reliable data quality, while managing high-volume annotation tasks with tight project timelines.

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Work Experience

Trainee Analyst (Data Annotator) at GlobalLogic
April 1, 2023 - Present
Performed annotation and evaluation of multi-modal content (text, video, images, audio) to assess accuracy, relevance, and guideline adherence. Reviewed content for potential policy or safety concerns to ensure alignment with internal standards and responsible AI practices. Served as Subject Matter Expert by advising on edge cases, refining annotation protocols, and supporting team training efforts. Consistently maintained 98%+ accuracy while managing high-volume annotation tasks and tight project timelines. Collaborated with cross-functional teams to enhance model performance and ensure reliable data quality. Conducted quality assurance checks, flagged ambiguous cases, and provided feedback to refine annotation protocols. Utilized tools including CrowdCompute, Labelbox, SRT, Google Sheets, and Excel.
Senior Coordinator (Temp) at Walmart
November 30, 2022 - September 3, 2025
Managed escalated tier 3 queries and analyzed feedback trends to drive operational improvements. Guided team workflow allocation and ensured compliance with process standards. Coordinated data collection and reporting to support leadership decision-making and improve service metrics. Facilitated training sessions and provided ongoing coaching to enhance team performance and customer satisfaction. Demonstrated, promoted, and supported compliance with company policies, procedures, and standards of ethics and integrity.
Team Associate at Walmart
September 30, 2022 - September 3, 2025
Delivered administrative and customer support focused on accurate documentation and cross-team collaboration. Managed sales leads and assisted in coordinating logistics during planning phases. Supported inventory management and ensured proper tracking of merchandise flow. Assisted in implementing process improvements to streamline daily operations and reduce task completion time. Provided excellent customer service by greeting and assisting customers. Maintained knowledge of products through occasional field experience.

Education

High School Diploma at White Knoll High School
August 1, 2017 - June 1, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Professional Services, Software & Internet