Carola Alejandra Medina León

Available to hire

I am a detail-oriented and tech-savvy professional with a strong foundation in data analysis, customer service, and technical support.

About

I am a detail-oriented and tech-savvy professional with a strong foundation in data analysis, customer service, and technical support. I have hands-on experience using digital tools to optimize operations, troubleshoot systems, and improve customer experience.

In my career, I have combined analytical work with hands-on technical roles, performing exploratory data analysis, building dashboards, automating data workflows, calibrating analytical instruments, and supporting clients and sales teams with data-driven recommendations. I thrive in collaborative environments where problem solving and clear communication drive tangible improvements.

  • Joined August 2024

Industry experience

  • Software & Internet
  • Professional Services
  • Manufacturing
  • Life Sciences
  • Education
  • Retail
  • Media & Entertainment
  • Other
  • Computers & Electronics

Work experience· 11 roles

Data Analyst Trainee – Freelance ProjectSep 2025 – Sep 2025 · 1 mo

Perform exploratory data analysis on public datasets using Excel, Google Sheets, and Python. Develop dashboards and visual reports to support decision-making and communicate insights effectively. Automated data preparation and reporting tasks through basic SQL queries and scripting workflows.

Data Analyst Trainee · Freelance ProjectSep 2025 – Sep 2025 · 1 mo

Performed exploratory data analysis on public datasets using Excel, Google Sheets, and Python. Developed dashboards and visual reports to support decision-making and communicate insights effectively. Automated data preparation and reporting tasks through basic SQL queries and scripting workflows.

Data Analyst Trainee – Freelance ProjectSep 2025 – Sep 2025 · 1 mo

Perform exploratory data analysis on public datasets using Excel, Google Sheets, and Python. Develop dashboards and visual reports to support decision-making and communicate insights effectively. Automated data preparation and reporting tasks through basic SQL queries and scripting workflows.

Data Analyst Trainee–FreelanceProject · FreelanceSep 2025 – Sep 2025 · 1 mo
Data Analyst Trainee – Freelance Project · Freelance ProjectSep 2025 – Sep 2025 · 1 mo
Service Engineer · Anton PaarJul 2024 – Jul 2024 · 1 mo
Service Engineer · Anton PaarJul 2024 – Jul 2024 · 1 mo
Technical Support · TeleperformanceJun 2022 – Jun 2022 · 1 mo

Education· 33

MSc in Chemical and Bioprocess Technology · Technical University of Hamburg TUHH2030 – 2025
Bachelor’s degree in Chemical Engineering · University of America2030 – 2020
Technician in Supply Chain Operations and Logistics · SENA2030 – 2012
MSc in Chemical and Bioprocess Technology · Technical University of Hamburg TUHH2030 – 2025

Certifications and awards· 44

Advanced Artificial Intelligence – TalentoTech Bootcamp2024 – 2025
Data Analysis – Microsoft Google2023 – 2025
Marketing & Sales Activities Coordination Certification – 17024 Certificaciones ISO S.A.S2024 – 2025
Leading Digital Transformation – MIT2020 – 2025

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