I’m a web and IT professional with experience managing WordPress-based platforms, building and maintaining custom web pages, and supporting digital systems in fast-paced environments. In my most recent role as an IT Specialist, I managed multiple WordPress sites, supported user systems, and worked closely with teams to troubleshoot technical issues, improve workflows, and ensure smooth day-to-day operations. Before that, I worked in a customer-facing role where I developed strong communication skills, attention to detail, and the ability to stay calm and effective in fast-paced environments. What sets me apart is that I combine hands-on front-end experience (HTML, CSS, JavaScript, WordPress customization) with strong problem-solving skills and a systems mindset. I’m comfortable digging into bugs, improving existing code, and building practical solutions that balance design requirements with performance and stability. I also adapt quickly and enjoy collaborating with both technical and non-technical teams to get projects across the finish line.

Casey J. Shear

I’m a web and IT professional with experience managing WordPress-based platforms, building and maintaining custom web pages, and supporting digital systems in fast-paced environments. In my most recent role as an IT Specialist, I managed multiple WordPress sites, supported user systems, and worked closely with teams to troubleshoot technical issues, improve workflows, and ensure smooth day-to-day operations. Before that, I worked in a customer-facing role where I developed strong communication skills, attention to detail, and the ability to stay calm and effective in fast-paced environments. What sets me apart is that I combine hands-on front-end experience (HTML, CSS, JavaScript, WordPress customization) with strong problem-solving skills and a systems mindset. I’m comfortable digging into bugs, improving existing code, and building practical solutions that balance design requirements with performance and stability. I also adapt quickly and enjoy collaborating with both technical and non-technical teams to get projects across the finish line.

Available to hire

I’m a web and IT professional with experience managing WordPress-based platforms, building and maintaining custom web pages, and supporting digital systems in fast-paced environments. In my most recent role as an IT Specialist, I managed multiple WordPress sites, supported user systems, and worked closely with teams to troubleshoot technical issues, improve workflows, and ensure smooth day-to-day operations.

Before that, I worked in a customer-facing role where I developed strong communication skills, attention to detail, and the ability to stay calm and effective in fast-paced environments.

What sets me apart is that I combine hands-on front-end experience (HTML, CSS, JavaScript, WordPress customization) with strong problem-solving skills and a systems mindset. I’m comfortable digging into bugs, improving existing code, and building practical solutions that balance design requirements with performance and stability. I also adapt quickly and enjoy collaborating with both technical and non-technical teams to get projects across the finish line.

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Experience Level

Expert
Expert
Expert
Expert
Expert

Work Experience

IT Specialist (Hybrid) at PCA
January 1, 2022 - May 1, 2026
Manage and maintain multiple WordPress sites and high-traffic blog platforms using Divi and Beaver Builder in a managed WP Engine environment. Directly manage user records and IT support for integrated membership and payment platforms, including Memberpress, Authorize.net, and User Insights. Collaborate with senior subject matter experts and departments to resolve complex authorization issues and extract deep user insights. Author detailed SOPs documenting technical workflows to ensure seamless knowledge transfer. Drive data-informed decisions by performing analytics and reporting via Google Analytics and Data Studio to increase conversion rates. Partner with the Digital Media Director to architect and maintain landing pages, contact forms, and custom web assets.
Asset Protection Customer Host at Walmart
October 1, 2015 - February 1, 2022
Maintained a secure and friendly environment, managing customer relations and verifying high-value inventory.

Education

Web Design and Development (Senior Level Coursework Completed) at BYU-Idaho
January 11, 2030 - May 12, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Media & Entertainment, Professional Services