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I am an experienced eLearning instructional designer and technical writer with a track record of creating effective help systems, video tutorials, manuals, and user guides. I excel at translating complex concepts into accessible learning experiences and enjoy collaborating with subject matter experts to deliver measurable results. I bring strong leadership, project management, and change-management skills, with a practical eye for design and communication. I’ve led teams across not-for-profit, academic, and for-profit settings, balancing budgets, schedules, and stakeholders to achieve strategic objectives.…I am an experienced eLearning instructional designer and technical writer with a track record of creating effective help systems, video tutorials, manuals, and user guides. I excel at translating complex concepts into accessible learning experiences and enjoy collaborating with subject matter experts to deliver measurable results. I bring strong leadership, project management, and change-management skills, with a practical eye for design and communication. I’ve led teams across not-for-profit, academic, and for-profit settings, balancing budgets, schedules, and stakeholders to achieve strategic objectives.

Catherine Orfald

Instructional Designer, Project Manager, Content Designer, +1

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I am an experienced eLearning instructional designer and technical writer with a track record of creating effective help systems, video tutorials, manuals, and user guides. I excel at translating complex concepts into accessible learning experiences and enjoy collaborating with subject matter experts to deliver measurable results. I bring strong leadership, project management, and change-management skills, with a practical eye for design and communication. I’ve led teams across not-for-profit, academic, and for-profit settings, balancing budgets, schedules, and stakeholders to achieve strategic objectives.…I am an experienced eLearning instructional designer and technical writer with a track record of creating effective help systems, video tutorials, manuals, and user guides. I excel at translating complex concepts into accessible learning experiences and enjoy collaborating with subject matter experts to deliver measurable results. I bring strong leadership, project management, and change-management skills, with a practical eye for design and communication. I’ve led teams across not-for-profit, academic, and for-profit settings, balancing budgets, schedules, and stakeholders to achieve strategic objectives.

Available to hire

I am an experienced eLearning instructional designer and technical writer with a track record of creating effective help systems, video tutorials, manuals, and user guides. I excel at translating complex concepts into accessible learning experiences and enjoy collaborating with subject matter experts to deliver measurable results.

I bring strong leadership, project management, and change-management skills, with a practical eye for design and communication. I’ve led teams across not-for-profit, academic, and for-profit settings, balancing budgets, schedules, and stakeholders to achieve strategic objectives.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Owner/Operator, Instructional Designer & eLearning Developer at conex design

August 1, 2012 - Present

Provide instructional design and eLearning development services for clients across public sector, nonprofit, and for-profit sectors. Design online courses, manuals, training material, and video tutorials; develop help systems and user guides; manage projects, client relationships, and production schedules; lead design teams and collaborate with subject matter experts.

Manager Creative Services at dominKnow Learning Systems, Perth

October 1, 2010 - August 1, 2012

Led creative services for a learning systems company, overseeing course development, graphic design, video production, and instructional content; managed staff and contractors; contributed to strategic planning and quality assurance.

Senior Instructional Designer at SMT Learning / SMT Plus Canada, Perth

January 1, 2010 - October 1, 2010

Designed and developed online training courses and instructor-led classes; created technical documents and training materials; supported curriculum development and program submissions.

Manager of Creative Services at dominKnow Learning Systems, Perth

April 1, 2008 - December 1, 2009

Oversaw creative services, ensuring high-quality visuals and instructional design across projects; coordinated with clients and internal teams to meet timelines and budgets.

Senior Instructional Designer / Instructional Designer at dominKnow Learning Systems / Galbraith Media, Perth

April 1, 2005 - March 1, 2008

Created online training content and curriculum materials; collaborated with SMEs to translate complex topics into effective eLearning modules; supported multimedia production.

Director of Education (and Career Services as needed) at International Academy of Design and Technology, Ottawa

January 1, 2001 - January 1, 2004

Directed educational programs and career services; managed enrollment, program submissions, and liaison with ministry and regulatory bodies.

Dean of Students at International Academy of Design and Technology, Toronto

January 1, 1998 - January 1, 2001

Oversaw student services, academic integrity, and departmental operations; supported student success and retention initiatives.

Chair of Computer Graphics / Co-Coordinator of Computer Animation at International Academy of Design, Toronto

January 1, 1996 - January 1, 1998

Led computer graphics curriculum and coordinated animation courses; collaborated with faculty to align programs with industry standards.

Part-time Instructor at Ontario College of Art, Toronto; International Academy of Design, Toronto

January 1, 1990 - January 1, 1998

Delivered part-time instruction in design and related disciplines; contributed to program development and student mentorship.

Freelance Consultant / Designer at Various clients

January 1, 1994 - January 1, 2001

Provided freelance design and education-focused services for clients including Trinity Square Video, Canadian Filmmakers Distribution Centre, and Toronto arts organizations; produced booklets, brochures, and teaching materials.

Administrative Director at Inter/Access Electronic Media Artists’ Centre, Toronto

January 1, 1991 - January 1, 1994

Managed administrative operations, programs, publicity, and events for an artist-led media center; supported organizational growth and community engagement.

Workshops and Publicity Coordinator at Inter/Access Electronic Media Artists’ Centre, Toronto

January 1, 1989 - January 1, 1991

Coordinated workshops, publicity, and outreach activities; assisted in program development and event logistics.