CO

Catherine Orfald

Available to hire

I am an experienced eLearning instructional designer and technical writer with a track record of creating effective help systems, video tutorials, manuals, and user guides.

About

I am an experienced eLearning instructional designer and technical writer with a track record of creating effective help systems, video tutorials, manuals, and user guides. I excel at translating complex concepts into accessible learning experiences and enjoy collaborating with subject matter experts to deliver measurable results.

I bring strong leadership, project management, and change-management skills, with a practical eye for design and communication. I’ve led teams across not-for-profit, academic, and for-profit settings, balancing budgets, schedules, and stakeholders to achieve strategic objectives.

  • 36 years' experience
  • Joined December 2025

Industry experience

  • Education
  • Media & Entertainment
  • Non-Profit Organization
  • Professional Services
  • Government

More experts in Ottawa, Canada

Work experience· 12 roles

Owner/Operator, Instructional Designer & eLearning Developer · conex designAug 2012 – Present · 14 yrs 4 mos

Provide instructional design and eLearning development services for clients across public sector, nonprofit, and for-profit sectors. Design online courses, manuals, training material, and video tutorials; develop help systems and user guides; manage projects, client relationships, and production schedules; lead design teams and collaborate with subject matter experts.

Manager Creative Services · dominKnow Learning Systems, PerthOct 2010 – Aug 2012 · 1 yr 11 mos

Led creative services for a learning systems company, overseeing course development, graphic design, video production, and instructional content; managed staff and contractors; contributed to strategic planning and quality assurance.

Senior Instructional Designer · SMT Learning / SMT Plus Canada, PerthJan 2010 – Oct 2010 · 10 mos

Designed and developed online training courses and instructor-led classes; created technical documents and training materials; supported curriculum development and program submissions.

Manager of Creative Services · dominKnow Learning Systems, PerthApr 2008 – Dec 2009 · 1 yr 9 mos
Senior Instructional Designer / Instructional Designer · dominKnow Learning Systems / Galbraith Media, PerthApr 2005 – Mar 2008 · 3 yrs
Director of Education (and Career Services as needed) · International Academy of Design and Technology, OttawaJan 2001 – Jan 2004 · 3 yrs 1 mo
Dean of Students · International Academy of Design and Technology, TorontoJan 1998 – Jan 2001 · 3 yrs 1 mo
Chair of Computer Graphics / Co-Coordinator of Computer Animation · International Academy of Design, TorontoJan 1996 – Jan 1998 · 2 yrs 1 mo

Education

Fine Arts Diploma · Algonquin College, Ottawa1978 – 1980

Certifications and awards

NATO Secret Clearance2030 – 2020

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