Hi, I’m Amanda McBride, a Wine Club & Hospitality Leadership professional based in Los Olivos, California. I bring 17+ years of experience elevating premium wine experiences across wine clubs, hospitality, training, and operations. I’m known for growing membership, unlocking guest curiosity through education and access, leading teams, and optimizing CRM, POS, and revenue systems to support innovative by-the-glass and direct-to-consumer growth. I collaborate cross-functionally with marketing, sales, guest experience, and operations teams. Fluent in English with strong written and verbal communication, I support brand messaging, customer education, and internal collaboration. I’m passionate about turning data into actionable insights and delivering memorable guest experiences.

Amanda McBride

Hi, I’m Amanda McBride, a Wine Club & Hospitality Leadership professional based in Los Olivos, California. I bring 17+ years of experience elevating premium wine experiences across wine clubs, hospitality, training, and operations. I’m known for growing membership, unlocking guest curiosity through education and access, leading teams, and optimizing CRM, POS, and revenue systems to support innovative by-the-glass and direct-to-consumer growth. I collaborate cross-functionally with marketing, sales, guest experience, and operations teams. Fluent in English with strong written and verbal communication, I support brand messaging, customer education, and internal collaboration. I’m passionate about turning data into actionable insights and delivering memorable guest experiences.

Available to hire

Hi, I’m Amanda McBride, a Wine Club & Hospitality Leadership professional based in Los Olivos, California. I bring 17+ years of experience elevating premium wine experiences across wine clubs, hospitality, training, and operations. I’m known for growing membership, unlocking guest curiosity through education and access, leading teams, and optimizing CRM, POS, and revenue systems to support innovative by-the-glass and direct-to-consumer growth.

I collaborate cross-functionally with marketing, sales, guest experience, and operations teams. Fluent in English with strong written and verbal communication, I support brand messaging, customer education, and internal collaboration. I’m passionate about turning data into actionable insights and delivering memorable guest experiences.

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Language

English
Fluent

Work Experience

Wine Club Representative & Customer Service at Foley Family Wines
January 1, 2025 - Present
Manage club memberships across multiple brands, enhance member engagement, and increase retention.
Food & Beverage Training Manager at Chumash Casino Resort
January 1, 2023 - January 1, 2025
Develop and deliver training programs, improve service standards, and support operational performance metrics.
Direct-to-Consumer / Wine Club Manager at Dana V. Wines
January 1, 2021 - January 1, 2026
Manage wine club operations, CRM systems, member retention strategies, and sales performance.
Direct-to-Consumer / Wine Club Manager at Gordon Estate Winery
January 1, 2018 - January 1, 2022
Led DTC growth initiatives, member engagement, fulfillment processes, and reporting.
Director of Hospitality at Alma Rosa Winery & Vineyards
January 1, 2013 - January 1, 2016
Directed hospitality operations, wine club programs, staff training, and guest experience.

Education

Certificate of Wine Business at Allan Hancock College, CA
January 11, 2030 - May 7, 2026
WSET Level 1 & Level 2 Awards in Wines at Napa Valley Wine Academy
January 11, 2030 - May 7, 2026

Qualifications

Certificate of Wine Business
January 11, 2030 - May 7, 2026
WSET Level 1 & Level 2 Awards in Wines
January 11, 2030 - May 7, 2026

Industry Experience

Travel & Hospitality, Professional Services, Consumer Goods, Retail, Education

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