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Hi, I’m Chantae! I thrive on challenges and bring strong leadership, ambition, and patience to every role I take on. I’m passionate about web design, IT project management, and providing excellent technical and customer support. I love collaborating with teams and clients to deliver solutions that really make a difference. My experience ranges from IT specialist product ownership to account executive roles, where I have combined technical skills with customer relationship management. Outside of work, I enjoy cooking, reading, DIY projects, and gaming, which keep me creative and inspired.…Hi, I’m Chantae! I thrive on challenges and bring strong leadership, ambition, and patience to every role I take on. I’m passionate about web design, IT project management, and providing excellent technical and customer support. I love collaborating with teams and clients to deliver solutions that really make a difference. My experience ranges from IT specialist product ownership to account executive roles, where I have combined technical skills with customer relationship management. Outside of work, I enjoy cooking, reading, DIY projects, and gaming, which keep me creative and inspired.

Chantae’ A. Williams

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Hi, I’m Chantae! I thrive on challenges and bring strong leadership, ambition, and patience to every role I take on. I’m passionate about web design, IT project management, and providing excellent technical and customer support. I love collaborating with teams and clients to deliver solutions that really make a difference. My experience ranges from IT specialist product ownership to account executive roles, where I have combined technical skills with customer relationship management. Outside of work, I enjoy cooking, reading, DIY projects, and gaming, which keep me creative and inspired.…Hi, I’m Chantae! I thrive on challenges and bring strong leadership, ambition, and patience to every role I take on. I’m passionate about web design, IT project management, and providing excellent technical and customer support. I love collaborating with teams and clients to deliver solutions that really make a difference. My experience ranges from IT specialist product ownership to account executive roles, where I have combined technical skills with customer relationship management. Outside of work, I enjoy cooking, reading, DIY projects, and gaming, which keep me creative and inspired.

Available to hire

Hi, I’m Chantae! I thrive on challenges and bring strong leadership, ambition, and patience to every role I take on. I’m passionate about web design, IT project management, and providing excellent technical and customer support. I love collaborating with teams and clients to deliver solutions that really make a difference.

My experience ranges from IT specialist product ownership to account executive roles, where I have combined technical skills with customer relationship management. Outside of work, I enjoy cooking, reading, DIY projects, and gaming, which keep me creative and inspired.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Beginner

Work Experience

IT Specialist Product Owner at UppaTop

January 1, 2023 - Present

Defined and prioritized the product backlog based on business value and customer needs. Communicated the product vision, goals, and priorities to the development team and stakeholders. Refined requirements based on feedback and changing business needs. Collaborated with stakeholders to ensure alignment with business objectives. Conducted deliberations on feature development and prioritization following Scrum-Agile practices. Utilized project management tools and internal reporting to increase product value for users.

Senior Account Executive at BlueSky Apps

January 1, 2021 - Present

Developed and maintained personal and corporate-level customer relationships. Identified and pursued new sales prospects via outbound and inbound channels. Provided technical support via video, email, phone, and chat. Assisted with the design of help pages on the official website, reducing FAQs via email. Addressed graphical adjustments to improve user experience. Conducted app tests and offered design recommendations.

E-commerce Web Designer (WordPress) at Techtacs US

December 31, 2020 - July 28, 2025

Brainstormed aesthetically pleasing theme options based on the business' target consumers. Implemented effective plugin-based infrastructure while maintaining over 75% page speed. Utilized CSS and JavaScript to customize over 80% of the site. Prioritized performance of page speed and SEO settings based on client demands.

Technical & Customer Support at Ibex Global JA

December 31, 2019 - July 28, 2025

Worked as part of a large team to solve software and hardware issues through email and voice channels. Utilized and contributed to the development and growth of the internal knowledgebase. Maintained KPIs while providing above-and-beyond support for both team and customers.