CA

Chantae’ A. Williams

Available to hire

Hi, I’m Chantae! I thrive on challenges and bring strong leadership, ambition, and patience to every role I take on.

About

Hi, I’m Chantae! I thrive on challenges and bring strong leadership, ambition, and patience to every role I take on. I’m passionate about web design, IT project management, and providing excellent technical and customer support. I love collaborating with teams and clients to deliver solutions that really make a difference.

My experience ranges from IT specialist product ownership to account executive roles, where I have combined technical skills with customer relationship management. Outside of work, I enjoy cooking, reading, DIY projects, and gaming, which keep me creative and inspired.

  • 6 years' experience
  • Joined July 2025

Languages

  • EnglishFluent
  • Spanish; CastilianBeginner

Industry experience

  • Software & Internet
  • Professional Services
  • Retail
  • Education

More experts in Kingston, Jamaica

Work experience· 4 roles

IT Specialist Product Owner · UppaTopJan 2023 – Present · 3 yrs 11 mos

Defined and prioritized the product backlog based on business value and customer needs. Communicated the product vision, goals, and priorities to the development team and stakeholders. Refined requirements based on feedback and changing business needs. Collaborated with stakeholders to ensure alignment with business objectives. Conducted deliberations on feature development and prioritization following Scrum-Agile practices. Utilized project management tools and internal reporting to increase product value for users.

Senior Account Executive · BlueSky AppsJan 2021 – Present · 5 yrs 11 mos

Developed and maintained personal and corporate-level customer relationships. Identified and pursued new sales prospects via outbound and inbound channels. Provided technical support via video, email, phone, and chat. Assisted with the design of help pages on the official website, reducing FAQs via email. Addressed graphical adjustments to improve user experience. Conducted app tests and offered design recommendations.

E-commerce Web Designer (WordPress) · Techtacs USDec 2020 – Jul 2025 · 4 yrs 8 mos

Brainstormed aesthetically pleasing theme options based on the business' target consumers. Implemented effective plugin-based infrastructure while maintaining over 75% page speed. Utilized CSS and JavaScript to customize over 80% of the site. Prioritized performance of page speed and SEO settings based on client demands.

Technical & Customer Support · Ibex Global JADec 2019 – Jul 2025 · 5 yrs 8 mos

Education

Bachelor of Science · University of Bedfordshire2022 – 2024
High School Diploma · Goodwood High School (Trinidad and Tobago)2010 – 2015

Certifications and awards

CompTIA A+ Training - Full Course2019

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