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Information Technology Technician with experience in hardware/software maintenance, network troubleshooting, database management, and setting up systems for cyber security. Able to work with minimal supervision, communicate effectively, and meet deadlines while maintaining accuracy and confidentiality. Also skilled in graphic design, technical IT support, and organizing IT resources. Provides reliable front-desk and visitor support, with a strong background that combines ICT problem-solving with creative and innovative output.…Information Technology Technician with experience in hardware/software maintenance, network troubleshooting, database management, and setting up systems for cyber security. Able to work with minimal supervision, communicate effectively, and meet deadlines while maintaining accuracy and confidentiality. Also skilled in graphic design, technical IT support, and organizing IT resources. Provides reliable front-desk and visitor support, with a strong background that combines ICT problem-solving with creative and innovative output.

Charlotte Munyoro

Graphic Designer, Data Collector, Marketer, +1

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Information Technology Technician with experience in hardware/software maintenance, network troubleshooting, database management, and setting up systems for cyber security. Able to work with minimal supervision, communicate effectively, and meet deadlines while maintaining accuracy and confidentiality. Also skilled in graphic design, technical IT support, and organizing IT resources. Provides reliable front-desk and visitor support, with a strong background that combines ICT problem-solving with creative and innovative output.…Information Technology Technician with experience in hardware/software maintenance, network troubleshooting, database management, and setting up systems for cyber security. Able to work with minimal supervision, communicate effectively, and meet deadlines while maintaining accuracy and confidentiality. Also skilled in graphic design, technical IT support, and organizing IT resources. Provides reliable front-desk and visitor support, with a strong background that combines ICT problem-solving with creative and innovative output.

Available to hire

Information Technology Technician with experience in hardware/software maintenance, network troubleshooting, database management, and setting up systems for cyber security. Able to work with minimal supervision, communicate effectively, and meet deadlines while maintaining accuracy and confidentiality.

Also skilled in graphic design, technical IT support, and organizing IT resources. Provides reliable front-desk and visitor support, with a strong background that combines ICT problem-solving with creative and innovative output.

Skills

Email Marketing

Microsoft Office

Technical Illustration

Experience Level

Email Marketing

Expert

Microsoft Office

Expert

Technical Illustration

Intermediate

Language

English

Fluent

Work Experience

Information Technology Intern at Ministry of national housing and social amenities (MNHSAS)

January 1, 2022 - January 1, 2023

Maintained computer hardware and software, performed network troubleshooting, and provided technical support. Supported database management, organized and maintained IT resources, and helped set up systems for cyber security. Also contributed to graphic design tasks as part of internal needs.

Receptionist at Surgive Foundation Trust

January 1, 2020 - January 1, 2021

Handled screening and forwarding incoming calls, sorted and received daily emails, and welcomed visitors at the front desk. Managed and guided visitors to the appropriate areas while maintaining a clean, professional reception environment.

Junior Graphic Designer at Robustinc Hive

January 1, 2017 - January 1, 2019

Created visual concepts and communicated ideas through text and imagery. Produced overall layout and production design for advertisements, brochures, magazines, invoices, and corporate reports. Supported content creation and digital marketing design including banners, logos, magazines, company profiles, flyers, business cards, wedding cards, and motion graphics for various clients.