Charlotte Munyoro
Information Technology Technician with experience in hardware/software maintenance, network troubleshooting, database management, and setting up systems for cyber security.
About
Information Technology Technician with experience in hardware/software maintenance, network troubleshooting, database management, and setting up systems for cyber security. Able to work with minimal supervision, communicate effectively, and meet deadlines while maintaining accuracy and confidentiality.
Also skilled in graphic design, technical IT support, and organizing IT resources. Provides reliable front-desk and visitor support, with a strong background that combines ICT problem-solving with creative and innovative output.
- 4 years' experience
- Joined August 2026
Languages
- EnglishFluent
Industry experience
- Government
- Non-Profit Organization
- Computers & Electronics
- Education
- Media & Entertainment
Work experience
Maintained computer hardware and software, performed network troubleshooting, and provided technical support. Supported database management, organized and maintained IT resources, and helped set up systems for cyber security. Also contributed to graphic design tasks as part of internal needs.
Handled screening and forwarding incoming calls, sorted and received daily emails, and welcomed visitors at the front desk. Managed and guided visitors to the appropriate areas while maintaining a clean, professional reception environment.
Created visual concepts and communicated ideas through text and imagery. Produced overall layout and production design for advertisements, brochures, magazines, invoices, and corporate reports. Supported content creation and digital marketing design including banners, logos, magazines, company profiles, flyers, business cards, wedding cards, and motion graphics for various clients.
Education
Certifications and awards
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