Available to hire
Creative and detail-oriented video editor with experience creating engaging short-form content for Facebook Reels, TikTok, and YouTube Shorts using CapCut and Canva. Passionate about producing high-quality videos and working with brand collaborations, continuously improving editing and creative skills.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Advanced
Tagalog
Advanced
Work Experience
Customer Service Representative at Telus Philippines
March 1, 2022 - September 30, 2023Addressed and resolved customer complaints including rides/app issues, payment discrepancies, app glitches, and safety concerns. Provided guidance on using the Uber app and troubleshooting technical issues, and helped with account-related requests such as verification and payment method updates.
Customer Service Representative at Telus Philippines
October 1, 2021 - November 30, 2021Assisted customers with account and service inquiries. Handled customer issues such as flight cancellations, schedule changes, and refund requests, and managed multiple customer inquiries simultaneously while providing accurate and timely information.
Freelance Video Editor | Content Creator
January 1, 2021 - PresentCreated short-form video content and assisted with video/photo editing tasks such as background removal, color correction, and subtitle/caption editing for social media platforms. Designed basic graphics and produced edited reels for platforms like TikTok, Facebook Reels, and YouTube Shorts.
Education
Bachelor of Science in Hotel and Restaurant Management at Her College
January 1, 2008 - January 1, 2010Qualifications
Industry Experience
Media & Entertainment, Travel & Hospitality, Professional Services
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
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