Used WhatsApp Business and ManyChat to engage prospects, answer questions, and convert leads, maintaining a steady sign-up rate. Built rapport with 70+ brand contacts weekly, boosting exhibitor participation. Documented all lead communications in spreadsheets, enabling faster follow-up and more accurate reporting.

Client Support & Lead Generation Specialist / HVAC Dispatcher at Bravo Company Digital

January 1, 2025 - October 13, 2025

Managed 50+ weekly service requests and dispatches, optimizing schedules to reduce travel time and delays, improving on-time arrivals and client satisfaction. Coordinated technician appointments and client onboarding in Close.com and GoHighLevel, improving workflow accuracy by 20% and cutting response times by 30%. Maintained continuous communication between customers, technicians, and operations, strengthening retention through clear, personalized follow-ups.

Secretary at Create More Love Foundation

January 1, 2021 - Present

Supported outreach programs by coordinating volunteers and managing communications. Handled data tracking, event planning, and scheduling for community initiatives. Helped boost volunteer engagement by 20% and contributed to successful fundraising efforts.

Sales Development Representative / Client Support at Bravo Global Staffing / Bravo Company Digital

January 1, 2024 - Present

Delivered high-quality customer support to U.S.-based clients via phone, email, and chat; maintained CRM records (Close, Go High Level); achieved high satisfaction ratings; managed 100+ daily interactions; built trust and guided prospects through the sales pipeline.

Telemarketer / Cold Caller / SDR – Real Estate Campaign at Tele-Target Real Estate Campaign

January 1, 2024 - October 13, 2025

Engaged 150–200 cold leads daily; targeted property owners and motivated sellers for U.S.-based real estate investors; generated qualified leads and increased pipeline activity; scheduled 10–15 consultations weekly; contributed to a 30% rise in booked appointments.

Virtual Assistant / Customer Support Agent at Ninoproductionz

January 1, 2024 - October 13, 2025

Provided real-time customer support via live chat and email; maintained a 95% customer satisfaction rating by delivering fast, accurate, and professional responses; assisted with account navigation, troubleshooting, and issue resolution; supported CEO with administrative tasks.

Volunteer Recruiter / Engagement Lead at Create More Love Foundation

January 1, 2021 - Present

Led volunteer recruitment and engagement, increasing participation by 20%; managed administrative support for 10+ outreach programs; coordinated fundraising events raising ₦500,000+ for charitable initiatives.