Available to hire
Hi, I’m Chloe Gareau—a strategy and operations professional who thrives in fast-paced, client-facing environments. I support multi-channel marketing execution, coordinate cross-functional teams, and maintain clear visibility into performance to keep projects on track.
I’m highly organized, detail-oriented, and trusted as a central point of coordination to ensure strategies are executed consistently and effectively. I’m excited to bring my collaboration, communication, and problem-solving skills to a dynamic team.
Experience Level
Language
English
Fluent
French
Advanced
Work Experience
Operations Manager at KANDL Beauté
May 1, 2024 - January 1, 2025Led day-to-day operations for a growing clinic serving 40+ clients weekly, ensuring regulatory awareness, operational consistency, and a high-quality client experience. Served as the primary point of coordination across clinical staff, leadership, marketing, patients, and external partners, managing timelines, requests, and dependencies. Built and maintained internal workflows, documentation, and task tracking to support smooth execution, team alignment, and professional, client-ready operations. Supported brand alignment and client experience across social, email, website, and in-clinic touchpoints, contributing to positive feedback and repeat visits.
Marketing & Communications Coordinator at Clinique Med Elle & KANDL Beauté
May 1, 2023 - January 1, 2025Planned and executed digital campaigns, newsletters, and service launches across social, email, and website platforms. Produced and managed 100+ pieces of content while maintaining a consistent brand voice across channels. Collaborated with a web developer on the full build of the KANDL Beauté website, contributing content structure, UX feedback, and 20+ pages of branded copy. Tracked campaign performance, audience engagement, and content effectiveness; organized insights and delivered bi-monthly reports to inform strategy and execution.
Events & Hospitality at Brahm Maurer Bar Services
August 1, 2021 - August 1, 2025Supported events and hospitality operations across multiple venues in Montréal, delivering high-quality guest experience and logistical coordination.
Call Center Representative at Student Works
March 1, 2021 - August 1, 2021Seasonal call center support, handling inquiries and scheduling, delivering strong customer service.
Various Roles (Hospitality & Customer Service) at Various Establishments
January 1, 2015 - December 31, 2023Gained broad experience across hospitality and customer service in Victoria, BC and Montréal, QC, applying strong communication and problem-solving skills.
Marketing & Communications Coordinator at Clinique Medical Elle & Kandl Beauté
May 1, 2023 - January 1, 2025Planned and executed digital campaigns, newsletters, and service launches across social, email, and website platforms. Produced and managed 100+ pieces of content while maintaining a consistent brand voice across channels. Collaborated with a web developer on full build of the Kandl Beauté website, contributing content structure, UX feedback, and 20+ pages of branded copy. Tracked campaign performance, audience engagement, and content effectiveness; organized insights and delivered bi-monthly reports to inform strategy and execution.
Call Center Representative (Seasonal) at Student Works
March 1, 2021 - August 1, 2021Handled customer inquiries and provided support in a seasonal call center role, delivering responsive service and issue resolution.
Various Establishments – Hospitality & Customer Service at Various Establishments (Victoria, BC & Montreal, QC)
January 1, 2015 - December 31, 2023Gained hands-on experience in hospitality and customer service across multiple establishments in Victoria, BC and Montreal, QC.
Education
Bachelor of Arts (B.A.) – Sociology (Major), Cultures & Religions (Minor) at Concordia University, Montreal, QC
January 1, 2019 - January 1, 2023Bachelor of Arts (B.A.) – Sociology (Major), Cultures & Religions (Minor) at Concordia University, Montreal, QC
January 1, 2019 - January 1, 2023Qualifications
Industry Experience
Healthcare, Professional Services, Retail, Consumer Goods, Other, Travel & Hospitality, Media & Entertainment
Experience Level
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