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I’m a highly organized and reliable professional with experience managing administrative tasks and structured workflows. I excel at researching, tracking information, and maintaining clear communication. I’m tech-savvy, detail-oriented, and comfortable working independently to meet deadlines. I thrive in remote roles and am confident in managing multiple tasks efficiently, including lead tracking, outreach, and light digital admin work. I’m available for part-time work (approximately 15 hours per week) and can reliably manage tasks independently around my schedule.…I’m a highly organized and reliable professional with experience managing administrative tasks and structured workflows. I excel at researching, tracking information, and maintaining clear communication. I’m tech-savvy, detail-oriented, and comfortable working independently to meet deadlines. I thrive in remote roles and am confident in managing multiple tasks efficiently, including lead tracking, outreach, and light digital admin work. I’m available for part-time work (approximately 15 hours per week) and can reliably manage tasks independently around my schedule.

Christine Tooley-Tench Crumlin

Project Manager, Content Creator, Content Designer, +2

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I’m a highly organized and reliable professional with experience managing administrative tasks and structured workflows. I excel at researching, tracking information, and maintaining clear communication. I’m tech-savvy, detail-oriented, and comfortable working independently to meet deadlines. I thrive in remote roles and am confident in managing multiple tasks efficiently, including lead tracking, outreach, and light digital admin work. I’m available for part-time work (approximately 15 hours per week) and can reliably manage tasks independently around my schedule.…I’m a highly organized and reliable professional with experience managing administrative tasks and structured workflows. I excel at researching, tracking information, and maintaining clear communication. I’m tech-savvy, detail-oriented, and comfortable working independently to meet deadlines. I thrive in remote roles and am confident in managing multiple tasks efficiently, including lead tracking, outreach, and light digital admin work. I’m available for part-time work (approximately 15 hours per week) and can reliably manage tasks independently around my schedule.

Available to hire

I’m a highly organized and reliable professional with experience managing administrative tasks and structured workflows. I excel at researching, tracking information, and maintaining clear communication. I’m tech-savvy, detail-oriented, and comfortable working independently to meet deadlines. I thrive in remote roles and am confident in managing multiple tasks efficiently, including lead tracking, outreach, and light digital admin work. I’m available for part-time work (approximately 15 hours per week) and can reliably manage tasks independently around my schedule.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Customer Liaison Administrator at NIE Networks

January 1, 2022 - Present

Primary point of contact for customers, developers and internal stakeholders regarding new electricity connections and alterations to supply; progress jobs through the delivery pipeline; manage and resolve customer queries, objections and complaints; liaise with multiple teams to support network delivery and meet timescales; process SAP queries including requotes, variations, unlinking/relinking, amendments and final balances; open/close/allocate jobs in JMS and SAP; review LV01 forms for completeness; maintain records and governance; prioritise a varied workload in a fast-paced environment; deliver professional customer service aligned with NIE Networks values.

Pension / Scanning Administrator at Diligenta

October 1, 2019 - January 31, 2022

Logged, scanned and processed inbound documents in a regulated environment; supported pension processes including retirements, transfers, leavers and deaths; responded to offshore requests for file evidence and supporting documentation; maintained high standards of data accuracy, confidentiality and compliance.

Customer Account Administrator at Thomas Cook Group

August 1, 2017 - September 30, 2019

Managed end-to-end customer account processes in line with SLAs and SOPs; resolved customer queries via telephone, email and digital channels; delivered first-time resolution where possible; processed payments, credit control activities and account adjustments; worked in compliance with data protection and governance requirements; supported continuous improvement of customer service and financial control processes; provided team support, including acting in a supervisory capacity during management absence.