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Hard-working and career-oriented individual focused on gaining practical experience aligned with her goals and vision. Skilled in scheduling and customer coordination, and also brings creative strengths in graphic design and video editing. She has experience managing small business operations, handling customer concerns, and supporting appointment intake workflows. She is currently pursuing opportunities that combine her coordination/customer service background with her digital/creative skills.…Hard-working and career-oriented individual focused on gaining practical experience aligned with her goals and vision. Skilled in scheduling and customer coordination, and also brings creative strengths in graphic design and video editing. She has experience managing small business operations, handling customer concerns, and supporting appointment intake workflows. She is currently pursuing opportunities that combine her coordination/customer service background with her digital/creative skills.

Christine Joie M. Dela Cruz

Graphic Designer, Video Editor, Project Manager

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Hard-working and career-oriented individual focused on gaining practical experience aligned with her goals and vision. Skilled in scheduling and customer coordination, and also brings creative strengths in graphic design and video editing. She has experience managing small business operations, handling customer concerns, and supporting appointment intake workflows. She is currently pursuing opportunities that combine her coordination/customer service background with her digital/creative skills.…Hard-working and career-oriented individual focused on gaining practical experience aligned with her goals and vision. Skilled in scheduling and customer coordination, and also brings creative strengths in graphic design and video editing. She has experience managing small business operations, handling customer concerns, and supporting appointment intake workflows. She is currently pursuing opportunities that combine her coordination/customer service background with her digital/creative skills.

Available to hire

Hard-working and career-oriented individual focused on gaining practical experience aligned with her goals and vision. Skilled in scheduling and customer coordination, and also brings creative strengths in graphic design and video editing.

She has experience managing small business operations, handling customer concerns, and supporting appointment intake workflows. She is currently pursuing opportunities that combine her coordination/customer service background with her digital/creative skills.

Skills

Leadership

Social Media Design

Experience Level

Leadership

Intermediate

Social Media Design

Intermediate

Work Experience

Intake Care Coordinator at Freelance / Unspecified (from resume text: Brain Health USA intake role context)

January 1, 2025 - January 1, 2026

Assisted patients with booking appointments with the correct provider. Focused on scheduling and ensuring smooth transactions and appointment setting.

Intake Care Coordinator at Brain Health USA

January 1, 2025 - January 1, 2026

Scheduled patients for inbound and outbound calls. Coordinated with health managers and facilities to help patients receive the right care needed, and organized data to assist with collecting and matching patients with providers.

Barista / Front of the House at Ban Hb Eocafe and Bistrot

January 1, 2024 - Present

Assisted with serving customers in the dining area and helped prepare coffee, shakes, and specialty drinks.

Graphic Designer / Video Editor (Freelance) at Freelance

January 1, 2023 - January 1, 2025

Designed high-quality creative graphics and edited videos aligned with clients' vision. Translates client concepts into delivered creative outputs.

Member's Resolution Specialist (Customer Service) at Qord / QORD Dаsmariñas

January 1, 2022 - January 1, 2023

Provided customer service focused on accommodating customer concerns, retaining customers, and re-selling contract services.

Small Enterprise Manager at Nunaidecha-Dasmariñas

January 1, 2021 - January 1, 2022

Managed small enterprise operations. Worked on member resolution support and helped ensure smooth customer/service handling by addressing concerns and supporting service re-selling/retention processes.

Inventory / Promotion Support (Student/Intern work experience) at Jude College / School activities

January 1, 2019 - January 1, 2021

Serves beverages, keeps and makes product inventory of supplies, and creates/manages social media promotions.