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I'm a dedicated ISTQB and Professional Scrum Master I certified QA professional with 4 years of testing experience and over 7 years in the software industry. I value clear communication, proactive problem solving, and collaborative teamwork to deliver reliable software and smooth project delivery. I excel in both manual and automated testing, with hands-on experience in Selenium WebDriver, JMeter, SQL, UAT, and SIT within Agile environments. I’m adaptable, detail-oriented, and committed to driving quality from requirements through release.…I'm a dedicated ISTQB and Professional Scrum Master I certified QA professional with 4 years of testing experience and over 7 years in the software industry. I value clear communication, proactive problem solving, and collaborative teamwork to deliver reliable software and smooth project delivery. I excel in both manual and automated testing, with hands-on experience in Selenium WebDriver, JMeter, SQL, UAT, and SIT within Agile environments. I’m adaptable, detail-oriented, and committed to driving quality from requirements through release.

Cintu Sara Monsy

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I'm a dedicated ISTQB and Professional Scrum Master I certified QA professional with 4 years of testing experience and over 7 years in the software industry. I value clear communication, proactive problem solving, and collaborative teamwork to deliver reliable software and smooth project delivery. I excel in both manual and automated testing, with hands-on experience in Selenium WebDriver, JMeter, SQL, UAT, and SIT within Agile environments. I’m adaptable, detail-oriented, and committed to driving quality from requirements through release.…I'm a dedicated ISTQB and Professional Scrum Master I certified QA professional with 4 years of testing experience and over 7 years in the software industry. I value clear communication, proactive problem solving, and collaborative teamwork to deliver reliable software and smooth project delivery. I excel in both manual and automated testing, with hands-on experience in Selenium WebDriver, JMeter, SQL, UAT, and SIT within Agile environments. I’m adaptable, detail-oriented, and committed to driving quality from requirements through release.

Available to hire

I’m a dedicated ISTQB and Professional Scrum Master I certified QA professional with 4 years of testing experience and over 7 years in the software industry. I value clear communication, proactive problem solving, and collaborative teamwork to deliver reliable software and smooth project delivery.

I excel in both manual and automated testing, with hands-on experience in Selenium WebDriver, JMeter, SQL, UAT, and SIT within Agile environments. I’m adaptable, detail-oriented, and committed to driving quality from requirements through release.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Store Team Member at Coles

November 1, 2025 - Present

Delivered friendly, high-quality customer service in a busy retail environment, helping customers select products and respond to special requests. Managed peak trading periods calmly and efficiently, maintaining a positive attitude while handling multiple customer needs and competing priorities. Communicated clearly with customers and team members to ensure smooth service and resolved product-related concerns professionally, preserving a positive customer experience.

Quality Analyst / Business Analyst at Evangelist Apps

May 1, 2025 - August 1, 2025

Planned, organised and executed software testing to release quality software that meets user requirements. Prepared comprehensive test plans and test cases, and managed the full testing lifecycle from requirements gathering to UAT and release validation. Performed manual, functional, system, integration, regression, and user acceptance testing across Agile projects. Assisted in defining project test plans and scenarios and assessed technical feasibility of testing efforts to support strategic business goals. Coordinated and facilitated sprint ceremonies with development teams and end users to ensure smooth progression and identify improvements. Provided regular reports on testing progress, defects and results to clients.

Technology Analyst at Infosys Technologies Ltd

October 1, 2018 - August 1, 2022

QA Analyst / SDET focusing on ensuring quality and reliability of complex enterprise applications through both automation and manual testing. Developed and executed automation test scripts using Selenium for web application validation; performed non-functional performance testing with JMeter; supported end-to-end testing including SIT, UAT and release validation. Assisted in defining project test plans, test scenarios and technical feasibility of testing efforts to support strategic business goals. Coordinated with stakeholders, teams and end users during sprints, managed version control with GitHub, and provided regular testing progress reports. Contributed to deployment and production support activities.

Senior Systems Engineer at Infosys Technologies Ltd

March 1, 2012 - October 1, 2015

Ensured the maintainability, performance and reliability of large-scale systems handling tax and retail operations. Analyzed and fixed existing issues, investigated statement processing flows and rejection causes, and implemented corrective actions. Supported the Apple Stores project across 15 geographies and 500+ stores, handling deployment, monitoring, and troubleshooting. Developed Unix shell scripts and cron jobs to automate repetitive operational tasks and improve efficiency.