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I am Bianca Ciuta, a Content Moderator and Customer Support Specialist with experience in fast-paced digital environments. I review and evaluate online content against platform policies, identify harmful material, and make quick, accurate decisions while maintaining a high level of attention to detail. My hospitality background has sharpened my communication skills and customer-first mindset, which I bring to every interaction online. I’m seeking a long-term remote career where I can grow in policy compliance, user support, and content quality. I’m comfortable adapting to new tools, languages, and workflows, and I’m motivated to contribute to safe and engaging online communities.…I am Bianca Ciuta, a Content Moderator and Customer Support Specialist with experience in fast-paced digital environments. I review and evaluate online content against platform policies, identify harmful material, and make quick, accurate decisions while maintaining a high level of attention to detail. My hospitality background has sharpened my communication skills and customer-first mindset, which I bring to every interaction online. I’m seeking a long-term remote career where I can grow in policy compliance, user support, and content quality. I’m comfortable adapting to new tools, languages, and workflows, and I’m motivated to contribute to safe and engaging online communities.

Bianca Ciuta

Content Creator, Content Producer, Content Designer, +2

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I am Bianca Ciuta, a Content Moderator and Customer Support Specialist with experience in fast-paced digital environments. I review and evaluate online content against platform policies, identify harmful material, and make quick, accurate decisions while maintaining a high level of attention to detail. My hospitality background has sharpened my communication skills and customer-first mindset, which I bring to every interaction online. I’m seeking a long-term remote career where I can grow in policy compliance, user support, and content quality. I’m comfortable adapting to new tools, languages, and workflows, and I’m motivated to contribute to safe and engaging online communities.…I am Bianca Ciuta, a Content Moderator and Customer Support Specialist with experience in fast-paced digital environments. I review and evaluate online content against platform policies, identify harmful material, and make quick, accurate decisions while maintaining a high level of attention to detail. My hospitality background has sharpened my communication skills and customer-first mindset, which I bring to every interaction online. I’m seeking a long-term remote career where I can grow in policy compliance, user support, and content quality. I’m comfortable adapting to new tools, languages, and workflows, and I’m motivated to contribute to safe and engaging online communities.

Available to hire

I am Bianca Ciuta, a Content Moderator and Customer Support Specialist with experience in fast-paced digital environments. I review and evaluate online content against platform policies, identify harmful material, and make quick, accurate decisions while maintaining a high level of attention to detail. My hospitality background has sharpened my communication skills and customer-first mindset, which I bring to every interaction online.

I’m seeking a long-term remote career where I can grow in policy compliance, user support, and content quality. I’m comfortable adapting to new tools, languages, and workflows, and I’m motivated to contribute to safe and engaging online communities.

Skills

Copywriting

Experience Level

Copywriting

Expert

Language

Romanian, Moldavian, Moldovan

Fluent

English

Advanced

Italian

Fluent

Work Experience

Content Moderator at Teleperformance

October 1, 2025 - Present

Review and moderate online content according to policies and guidelines; identify and act on inappropriate or harmful content; follow internal procedures and maintain compliance; make fast and accurate decisions; maintain high attention to detail.

Receptionist at Hotel (Romania)

January 1, 2023 - January 1, 2025

Greet and assist customers; handle bookings and inquiries; provide information and maintain professional communication; ensure a positive customer experience.

Housekeeper at Hotel (Romania)

January 1, 2020 - January 1, 2023

Clean and prepare rooms to high standards; maintain organization and attention to detail; work efficiently within a team.