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I'm Cassandra Blore, an expert Community Assistant in the video games industry, with over a year's experience building, supporting and managing online communities. I have a proven track record of driving engagement, assisting customers, analysing player feedback and moderating online communities. I bring skills in data analysis, social media management and building strong relationships with community members.…I'm Cassandra Blore, an expert Community Assistant in the video games industry, with over a year's experience building, supporting and managing online communities. I have a proven track record of driving engagement, assisting customers, analysing player feedback and moderating online communities. I bring skills in data analysis, social media management and building strong relationships with community members.

Cassandra Blore

Community Manager, Social Media Manager, Data Analyst, +1

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I'm Cassandra Blore, an expert Community Assistant in the video games industry, with over a year's experience building, supporting and managing online communities. I have a proven track record of driving engagement, assisting customers, analysing player feedback and moderating online communities. I bring skills in data analysis, social media management and building strong relationships with community members.…I'm Cassandra Blore, an expert Community Assistant in the video games industry, with over a year's experience building, supporting and managing online communities. I have a proven track record of driving engagement, assisting customers, analysing player feedback and moderating online communities. I bring skills in data analysis, social media management and building strong relationships with community members.

Available to hire

I’m Cassandra Blore, an expert Community Assistant in the video games industry, with over a year’s experience building, supporting and managing online communities.

I have a proven track record of driving engagement, assisting customers, analysing player feedback and moderating online communities. I bring skills in data analysis, social media management and building strong relationships with community members.

Skills

Copywriting

Experience Level

Copywriting

Intermediate

Language

English

Fluent

Work Experience

Gym Instructor/Personal Trainer at Pure Gym

May 1, 2023 - December 31, 2024

Designed training and nutrition plans; resolved customer queries.

Football Scout at International Sports Consulting

February 1, 2022 - May 31, 2024

Talent identification; scout report writing; data analysis; video scouting and video editing; travelled internationally identifying future talent.

Performance and Recruitment Analyst Intern at Port Vale Football Club

November 1, 2020 - July 31, 2022

Player scouting and report writing; set piece analysis; opposition analysis; presenting analysis and player recommendations to internal stakeholders.

Head Researcher (Football Manager) at Sports Interactive

October 1, 2022 - December 31, 2025

Expert knowledge on the EFL and Women’s football; data entry; researching player data; performance analysis of individual players; fact checking data.

Community Assistant at Sports Interactive (Football Manager)

December 1, 2024 - Present

Handled high-volume player support across X, Zendesk, and forums, improving response efficiency and user satisfaction; wrote and published announcements, patch notes, and updates; collected and relayed player feedback, bug reports, feature requests and sentiment to relevant stakeholders; supported for PC, Mobile, Console, & Touch; online moderation and engagement across Discord and Reddit; fostered relationships with content creators in person and via Discord.