I am a UX designer with a background in user research and accessibility. I specialize in usability testing, system redesign, and building accessible, user-centered experiences across SaaS platforms. I'm known for adaptability, clear communication, and delivering under pressure. I enjoy collaborating with cross-functional teams to turn ideas into intuitive products from concept to launch.

Connor Steffens

I am a UX designer with a background in user research and accessibility. I specialize in usability testing, system redesign, and building accessible, user-centered experiences across SaaS platforms. I'm known for adaptability, clear communication, and delivering under pressure. I enjoy collaborating with cross-functional teams to turn ideas into intuitive products from concept to launch.

Available to hire

I am a UX designer with a background in user research and accessibility. I specialize in usability testing, system redesign, and building accessible, user-centered experiences across SaaS platforms.

I’m known for adaptability, clear communication, and delivering under pressure. I enjoy collaborating with cross-functional teams to turn ideas into intuitive products from concept to launch.

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Language

English
Fluent

Work Experience

UX Designer at Pubfluence
April 1, 2025 - Present
Joined post-MVP to improve product usability during a rebrand; led design enhancements based on customer feedback and usability heuristics; led a full website redesign under tight deadlines to deliver a cohesive, intuitive experience; helped define and implement a UX strategy focused on onboarding and reducing friction points.
UX Design Intern at Breath IT
April 1, 2025 - September 26, 2025
Contributed to redesign of Ultopia AI and Breath IT’s SaaS platform; conducted user flow analysis and usability testing to identify friction points; maintained the design system and ensured accessibility alignment; collaborated with engineers in an Agile environment to implement improvements; leveraged AI research tools to synthesize findings and drive design decisions.
Freelance UX Researcher & Designer at SKiME (Self-Initiated Project)
December 1, 2024 - September 26, 2025
Designed a mobile app for alpine skiers, researched impactful features including race alerts, wax recommendations, and drills; conducted generative research, Kano analysis, journey mapping, and usability testing.
Freelance UX Researcher & Designer at Third Wheel (Client Project)
December 1, 2024 - September 26, 2025
Created an alternative dating app centered on friend-driven matchmaking; designed high-fidelity prototypes incorporating gamification and AI elements; used journey maps, empathy tools, and diagrams to uncover user needs; managed project workflow using Trello.
Site / Construction Coordinator at The Povolny Group
December 1, 2023 - September 26, 2025
Collaborated daily with government stakeholders on construction of an addition to a VA medical center; oversaw site safety and material flow to support construction operations; assisted team members in obtaining proper badges for government projects; managed on-site coordination with subcontractors and trades.
Server / Dockhand at Lord Fletcher's
July 1, 2022 - September 26, 2025
Promoted from Food Runner to Server to Dockhand in a fast-paced environment; developed interpersonal and leadership skills.
UX Designer at Pubfluence (rebrand to Firnela)
April 1, 2025 - Present
Joined the team post-MVP to improve product usability during the company’s rebrand to Firnela. Directed design enhancements based on customer feedback and usability heuristics. Led a full website redesign under tight deadlines, delivering a more cohesive and intuitive experience. Helped define and implement a UX strategy focused on streamlined onboarding and reducing friction points.
UX Design Intern at Breath eIT
April 1, 2025 - September 26, 2025
Contributed to the redesign of Ultopia AI and Breath eIT’s SaaS platform. Conducted user flow analysis and usability testing to identify friction points. Maintained the design system and ensured accessibility alignment. Collaborated with engineers in an Agile environment to implement improvements. Leveraged AI research tools to synthesize findings and streamline design decisions.
UX Designer at SKiMe – Self-Initiated Project
December 1, 2024 - September 26, 2025
Designed a mobile app for alpine skiers, researched impactful features for users including race alerts, wax recommendations, and drills. Conducted generative research, Kano analysis, journey mapping, and usability testing.
UX Designer / Project Manager at The Povolny Group
December 1, 2023 - September 26, 2025
Collaborated daily with government stakeholders on the construction of an addition to a VA medical center. Oversaw site safety and material flow to support construction operations. Assisted team members in obtaining proper badgeing for government projects. Managed on-site coordination with subcontractors and trades.
Server / Dockhand at Lord Fletcher's
July 1, 2022 - September 26, 2025
Promoted from Food Runner to Server to Dockhand. Developed interpersonal and leadership skills in a fast-paced environment.
Alpine Ski Team Captain at Alpine Ski Team
December 31, 2020 - September 26, 2025
Led the team, organized practices, workouts, and team logistics for 30+ teammates.
UX Design Intern at BraveIT
December 1, 2024 - April 1, 2025
Contributed to the redesign of Ultopia AI, and BraveIT's SaaS platform. Conducted user flow analysis and usability testing to identify friction points. Maintained the design system and ensured accessibility alignment. Collaborated with engineers in an Agile environment to implement improvements. Leveraged AI research tools to synthesize findings and streamline design decisions.
UX Researcher & Designer (Freelance) at SkiMe
August 1, 2024 - December 1, 2024
Designed a mobile app for alpine skiers, researched most impactful features for users including race alerts, wax recommendations, and drills. Conducted generative research, Kano analysis, journey mapping, and usability testing.
Project Designer / Collaboration Lead at The Povolny Group
February 1, 2023 - December 1, 2023
Collaborated daily with government stakeholders on the construction of an addition to a VA medical center. Oversaw site safety and material flow to support construction operations. Assisted team members in obtaining proper badging for government projects. Managed on-site coordination with subcontractors and trades.
Food Runner / Server / Dishwasher at Lord Fletcher's
April 1, 2017 - July 1, 2022
Promoted from Food Runner to Server to Dishwasher in a fast-paced environment.

Education

UX Design and Research Certificate at Prime Digital Academy
May 1, 2024 - August 1, 2024
Accessibility Fundamentals: Disabilities, Guidelines, and Laws at Deque University
September 1, 2024 - September 26, 2025
Coursework toward Bachelor's degree in Political Science & Business Management at University of Minnesota Duluth
January 1, 2017 - January 1, 2020
UX Design and Research Certificate at Prime Digital Academy
May 1, 2024 - August 1, 2024
Accessibility Fundamentals at Deque University
September 1, 2024 - September 26, 2025
Accessibility Fundamentals: Disabilities, Guidelines, and Laws at University of Minnesota Duluth
January 1, 2017 - January 1, 2020
UX Design and Research Certificate at Prime Digital Academy
May 1, 2024 - August 1, 2024
Accessibility Fundamentals at Deque University
September 1, 2024 - February 26, 2026
Coursework in Political Science and Business Management at University of Minnesota Duluth
January 1, 2017 - January 1, 2020

Qualifications

UX Design and Research Certificate
May 1, 2024 - August 1, 2024
Accessibility Fundamentals: Disabilities, Guidelines, and Laws
September 1, 2024 - September 26, 2025
UX Design and Research Certificate
May 1, 2024 - August 1, 2024
UX Design & Research Certification
May 1, 2024 - August 1, 2024
Accessibility Fundamentals
September 1, 2024 - February 26, 2026

Industry Experience

Software & Internet, Government, Healthcare, Professional Services, Media & Entertainment, Education, Travel & Hospitality