I am a creative and adaptable Community Manager and Content Creator with a deep-rooted passion for the gaming and tech industries. With three years of hands-on experience in managing and moderating active Discord communities and a professional background in customer psychology, sales, and graphic design, I bring a well-rounded approach to building positive online spaces. I excel at de-escalating high-pressure situations, planning engaging campaigns, and collaborating with content creators to align community activity with media launches. I am seeking a full-time role within a collaborative gaming team that values work ethic and genuine player connection.

Conor Jones

I am a creative and adaptable Community Manager and Content Creator with a deep-rooted passion for the gaming and tech industries. With three years of hands-on experience in managing and moderating active Discord communities and a professional background in customer psychology, sales, and graphic design, I bring a well-rounded approach to building positive online spaces. I excel at de-escalating high-pressure situations, planning engaging campaigns, and collaborating with content creators to align community activity with media launches. I am seeking a full-time role within a collaborative gaming team that values work ethic and genuine player connection.

Available to hire

I am a creative and adaptable Community Manager and Content Creator with a deep-rooted passion for the gaming and tech industries. With three years of hands-on experience in managing and moderating active Discord communities and a professional background in customer psychology, sales, and graphic design, I bring a well-rounded approach to building positive online spaces.

I excel at de-escalating high-pressure situations, planning engaging campaigns, and collaborating with content creators to align community activity with media launches. I am seeking a full-time role within a collaborative gaming team that values work ethic and genuine player connection.

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Experience Level

Language

English
Fluent

Work Experience

Discord Community Manager & Moderator at Gaming & Creator Communities
May 1, 2023 - Present
Managed, moderated, and scaled active gaming communities; enforced guidelines; implemented automated moderation (AutoMod, verification funnels); planned and executed events; collaborated with content creators to align community activities with external media launches and platform growth.
Customer Service / Support Specialist at EE Mobile and Broadband
January 1, 2025 - Present
Handled fast-paced inbound and outbound communications with customers; de-escalated complex inquiries while adhering to FCA and GDPR data security guidelines; used Excel data and call analytics to optimize engagement strategies; contributed to internal incentives and competitions to boost morale.
Front Desk / Member Services at Strength & Fitness Lab
May 1, 2021 - September 30, 2022
Managed front desk during peak hours with a focus on membership growth and community retention; maintained member data accuracy; upheld health and safety standards; CPR-certified readiness.
Sales Associate at JD Sports Fashion Wigan
November 1, 2021 - June 30, 2022
Delivered exceptional customer service in a high-pressure retail environment; collaborated with team to gamify sales targets, boosting floor revenue.

Education

TikTok Creative Academy Certification at TikTok Creative Academy
January 11, 2030 - June 1, 2026

Qualifications

Level 3 Extended Diploma in Graphic Design
January 11, 2030 - June 1, 2026
GCSEs: English and Mathematics
January 11, 2030 - June 1, 2026
TikTok Creative Academy Certification
January 11, 2030 - June 1, 2026
Level 3 Extended Diploma in Graphic Design
January 11, 2030 - June 1, 2026
GCSEs: English and Mathematics
January 11, 2030 - June 1, 2026

Industry Experience

Gaming, Media & Entertainment, Retail, Software & Internet, Professional Services