Hi, I’m Thomas Criger. I recently completed my Google AI Essentials and Google IT Support certifications to build on my eighteen years of leadership within the Texas Air National Guard. I am focused on bridging the gap between technical systems and human based solutions by applying a mission critical mindset to the world of AI. My background in military logistics and NCOIC leadership taught me the value of precision and structured logic which are the core pillars of effective Prompt Engineering. I have a natural knack for translating complex needs into clear instructions to make technology work better for the people using it. As a lifelong learner who values straightforward communication, I am ready to help your team navigate new AI driven initiatives with the same dedication I brought to my military service.

Thomas Criger

Hi, I’m Thomas Criger. I recently completed my Google AI Essentials and Google IT Support certifications to build on my eighteen years of leadership within the Texas Air National Guard. I am focused on bridging the gap between technical systems and human based solutions by applying a mission critical mindset to the world of AI. My background in military logistics and NCOIC leadership taught me the value of precision and structured logic which are the core pillars of effective Prompt Engineering. I have a natural knack for translating complex needs into clear instructions to make technology work better for the people using it. As a lifelong learner who values straightforward communication, I am ready to help your team navigate new AI driven initiatives with the same dedication I brought to my military service.

Available to hire

Hi, I’m Thomas Criger. I recently completed my Google AI Essentials and Google IT Support certifications to build on my eighteen years of leadership within the Texas Air National Guard. I am focused on bridging the gap between technical systems and human based solutions by applying a mission critical mindset to the world of AI.

My background in military logistics and NCOIC leadership taught me the value of precision and structured logic which are the core pillars of effective Prompt Engineering. I have a natural knack for translating complex needs into clear instructions to make technology work better for the people using it. As a lifelong learner who values straightforward communication, I am ready to help your team navigate new AI driven initiatives with the same dedication I brought to my military service.

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Work Experience

Range Safety Officer / Customer Service at Shoot Smart
September 1, 2022 - January 1, 2024
Provided exceptional customer service as the direct point of contact for customers to understand their needs and provide solutions for firearm purchases and safety inquiries. Ensured compliance with federal regulations by conducting detailed ATF Form 4473 background checks. Maintained a secure and controlled environment on the shooting range as a certified Range Safety Officer, highlighting a proactive and responsible approach to risk management.
Non-Commissioned Officer in Charge (NCOIC) at Texas Air National Guard
January 1, 2007 - Present
Direct oversight of global food service operations across overseas deployments and state missions, managing teams of up to 35 personnel to ensure mission readiness and nutritional support for thousands of troops. Led safety and compliance initiatives, training junior staff in health and sanitation standards and certifying staff in food safety protocols. Optimized logistics for over 160,000 food supply items over six months; implemented inventory tracking systems to minimize waste and improve resource availability in austere environments. Coordinated large-scale event logistics for 200+ USO events, managing equipment assets and prize funds with strict financial accountability. Focused on personnel development and retention through mentorship and professional education.
Senior Game Advisor at GameStop
January 1, 2012 - January 1, 2015
Engaged with customers to understand their needs and provide product recommendations, building customer loyalty and driving sales. Managed daily store operations, including inventory, merchandising, and cash handling, ensuring smooth business function. Served as the primary point of contact for customer inquiries and complaints, demonstrating strong problem-solving skills and commitment to customer satisfaction.
Security Officer at Smith Protective Services
July 1, 2015 - February 1, 2021
Provided armed security and risk mitigation across residential, educational, and commercial sites. Maintained detailed hourly logs of events and prepared comprehensive after-action reports, ensuring transparent communication and documentation of security activities. Implemented strict process control and accountability through mandated hourly check-ins at various positions, guaranteeing continuous security coverage and policy adherence.

Education

Google Project Management Professional Certificate at Google/Online
January 11, 2030 - March 3, 2026
Google IT Support at Google/Online
January 11, 2030 - March 3, 2026
Google AI Essentials at Google/Online
January 11, 2030 - March 3, 2026
Career Certification in Drone Technology at Sonoran Desert Institute
October 1, 2023 - January 1, 2024
Associate in Science (AS) in Gunsmithing at Sonoran Desert Institute
May 1, 2021 - October 1, 2022
Career Certification in Culinary Arts at Culinary School of Fort Worth
January 1, 2019 - October 1, 2019

Qualifications

Google Project Management Professional Certificate
January 11, 2030 - March 3, 2026
Google IT Support
January 11, 2030 - March 3, 2026
Google AI Essentials
January 11, 2030 - March 3, 2026
Career Certification in Drone Technology
October 1, 2023 - January 1, 2024
Associate in Science (AS) in Gunsmithing
May 1, 2021 - October 1, 2022
Career Certification in Culinary Arts
January 1, 2019 - October 1, 2019

Industry Experience

Government, Professional Services, Transportation & Logistics, Manufacturing, Travel & Hospitality