Hi! I’m Cyd, a Technical & Administrative Virtual Assistant. I help my clients manage IT support, customer service, and administrative tasks, keeping their operations organized and efficient. How I go about it: 1. Troubleshooting & IT Support for systems and devices 2. Customer Service via email, chat, and ticketing tools 3. Administrative Support & Documentation 4. Digital Process Improvement & Record Management 5. Workflow & Task Coordination Tools I Use: 1. Office & Productivity: Google Workspace, MS Office 2. Communication: Email, WhatsApp, Viber, Slack, Discord 3. Project Management: Trello, Notion, ClickUp 4. Technical Assistance: Remote Desktop Tools, Basic System Troubleshooting 5. AI & Automation: ChatGPT for workflow and content support Let’s keep your business running smoothly! Send me a message here on LinkedIn or email me at _Email not available. Sign in: https://www.twine.net/signup_ — I’d love to help.…

Cydney Delos Reyes

Hi! I’m Cyd, a Technical & Administrative Virtual Assistant. I help my clients manage IT support, customer service, and administrative tasks, keeping their operations organized and efficient. How I go about it: 1. Troubleshooting & IT Support for systems and devices 2. Customer Service via email, chat, and ticketing tools 3. Administrative Support & Documentation 4. Digital Process Improvement & Record Management 5. Workflow & Task Coordination Tools I Use: 1. Office & Productivity: Google Workspace, MS Office 2. Communication: Email, WhatsApp, Viber, Slack, Discord 3. Project Management: Trello, Notion, ClickUp 4. Technical Assistance: Remote Desktop Tools, Basic System Troubleshooting 5. AI & Automation: ChatGPT for workflow and content support Let’s keep your business running smoothly! Send me a message here on LinkedIn or email me at _Email not available. Sign in: https://www.twine.net/signup_ — I’d love to help.…

Available to hire

Hi! I’m Cyd, a Technical & Administrative Virtual Assistant. I help my clients manage IT support, customer service, and administrative tasks, keeping their operations organized and efficient.

How I go about it:

  1. Troubleshooting & IT Support for systems and devices
  2. Customer Service via email, chat, and ticketing tools
  3. Administrative Support & Documentation
  4. Digital Process Improvement & Record Management
  5. Workflow & Task Coordination

Tools I Use:

  1. Office & Productivity: Google Workspace, MS Office
  2. Communication: Email, WhatsApp, Viber, Slack, Discord
  3. Project Management: Trello, Notion, ClickUp
  4. Technical Assistance: Remote Desktop Tools, Basic System Troubleshooting
  5. AI & Automation: ChatGPT for workflow and content support

Let’s keep your business running smoothly! Send me a message here on LinkedIn or email me at Email not available. Sign in: https://www.twine.net/signup — I’d love to help.

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Skills

Experience Level

Language

English
Advanced
Tagalog
Fluent

Work Experience

Government Internship Program (GIP) at Department of Labor and Employment (DOLE) - Laguna, PH
July 21, 2025 - September 5, 2025
Assisted clients with high-volume inquiries and permit issuance. Developed a digital monitoring system to enhance office documentation.
Data Entry Assistant at Repair Pte. Ltd. - Remote
January 10, 2022 - April 14, 2023
Handled data entry, reporting, and technical documentation, maintaining accurate client records and coordinating with the team.

Education

Diploma in Computer Engineering Technology at Polytechnic University of the Philippines
September 25, 2023 - August 15, 2025

Qualifications

Computer System Servicing NC II
November 22, 2024 - November 21, 2029
This certification covers the essential skills and knowledge required to assemble, install, and troubleshoot computer systems and networks. It includes training in hardware and software maintenance, basic networking setup, and diagnostics to ensure optimal system performance. It demonstrates proficiency in computer servicing tasks such as installing operating systems, configuring network connections, and performing preventive maintenance. Certified by TESDA, this qualification meets national standards for computer system servicing professionals in the Philippines.

Industry Experience

Other, Travel & Hospitality, Government, Education, Computers & Electronics

Skills

Experience Level