Dynamic professional with years of experience in Technical Writing for SaaS, video editing, product support, and crafting compelling content that drives engagement and visibility. Experienced in leveraging advanced editing tools and SEO strategies to enhance brand identity, market presence, and viewer engagement. Skilled in project management, delivering impactful results that align with organizational goals. Ready to contribute to content operations with a focus on clarity, creativity, and strategic execution.

Dakota Jones

Dynamic professional with years of experience in Technical Writing for SaaS, video editing, product support, and crafting compelling content that drives engagement and visibility. Experienced in leveraging advanced editing tools and SEO strategies to enhance brand identity, market presence, and viewer engagement. Skilled in project management, delivering impactful results that align with organizational goals. Ready to contribute to content operations with a focus on clarity, creativity, and strategic execution.

Available to hire

Dynamic professional with years of experience in Technical Writing for SaaS, video editing, product support, and crafting compelling content that drives engagement and visibility. Experienced in leveraging advanced editing tools and SEO strategies to enhance brand identity, market presence, and viewer engagement. Skilled in project management, delivering impactful results that align with organizational goals. Ready to contribute to content operations with a focus on clarity, creativity, and strategic execution.

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Work Experience

Video Editor & SEO Specialist at Freelance
March 31, 2023 - Present
Beyond simply creating content, I am a strategic video specialist who develops and executes data-driven growth strategies. I craft both short-form and long-form video content for clients and use advanced editing tools to maximize visual impact. By constantly reviewing social media analytics and SEO research, I refine posting schedules and adapt to emerging trends, ensuring that the content I publish consistently improves online visibility and engagement.
Senior Product Analysts at Bullhorn
May 11, 2023 - May 31, 2025
I collaborate closely with Engineering and Product teams to efficiently resolve complex client issues, which significantly enhances overall support effectiveness. As an integral part of the team, I lead weekly client meetings to demonstrate product features, address concerns, and ultimately improve client satisfaction and product adoption. I also work closely with the Product Documentation team to create and edit clear, accurate documentation for both internal and external use, including Knowledge-Centered Services (KCS) articles in Salesforce. My involvement in various Cross Functional Team (CFT) Initiatives has also allowed me to improve product documentation with a special focus on the needs of end users.

Education

Bachelors of Exercise Science at Truman State Univeristy
August 16, 2017 - December 16, 2020
Clinical In Exercise Physiology by the American College of Sports Medicine

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Computers & Electronics, Consumer Goods, Healthcare, Life Sciences, Software & Internet, Media & Entertainment