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Bilingual Marketing Professional (Portuguese and English) with a Bachelor’s in Marketing and Advertising and a Higher Diploma in Digital Marketing from Dublin Business School. Over 5 years’ experience in Digital Marketing, Event Management, Social Media Management, Campaign Development, Marketing Strategies and Internal Communications, with proven expertise in delivering over 200 successful events and executing creative email marketing and brand promotion campaigns.…Bilingual Marketing Professional (Portuguese and English) with a Bachelor’s in Marketing and Advertising and a Higher Diploma in Digital Marketing from Dublin Business School. Over 5 years’ experience in Digital Marketing, Event Management, Social Media Management, Campaign Development, Marketing Strategies and Internal Communications, with proven expertise in delivering over 200 successful events and executing creative email marketing and brand promotion campaigns.

Flávia Damasceno

Marketing Analyst, Influencer Marketing Manager, Digital Marketer, +5

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Bilingual Marketing Professional (Portuguese and English) with a Bachelor’s in Marketing and Advertising and a Higher Diploma in Digital Marketing from Dublin Business School. Over 5 years’ experience in Digital Marketing, Event Management, Social Media Management, Campaign Development, Marketing Strategies and Internal Communications, with proven expertise in delivering over 200 successful events and executing creative email marketing and brand promotion campaigns.…Bilingual Marketing Professional (Portuguese and English) with a Bachelor’s in Marketing and Advertising and a Higher Diploma in Digital Marketing from Dublin Business School. Over 5 years’ experience in Digital Marketing, Event Management, Social Media Management, Campaign Development, Marketing Strategies and Internal Communications, with proven expertise in delivering over 200 successful events and executing creative email marketing and brand promotion campaigns.

Available to hire

Bilingual Marketing Professional (Portuguese and English) with a Bachelor’s in Marketing and Advertising and a Higher Diploma in Digital Marketing from Dublin Business School. Over 5 years’ experience in Digital Marketing, Event Management, Social Media Management, Campaign Development, Marketing Strategies and Internal Communications, with proven expertise in delivering over 200 successful events and executing creative email marketing and brand promotion campaigns.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

Portuguese

Fluent

English

Fluent

Work Experience

Duty Manager at Lidl (Supermarket), Ireland

October 1, 2022 - Present

Relocated to Ireland to improve English and complete a Higher Diploma in Digital Marketing at Dublin Business School. Gained professional experience while studying, developing strong communication and teamwork skills in a multicultural environment.

Digital Marketing Analyst and Event Manager at Sala Vip Group, Brazil

December 31, 2021 - July 8, 2025

Organized and managed 10-15 monthly events for high-profile clients, ensuring flawless execution and client satisfaction. Managed event logistics, team coordination, and supply planning. Developed social media strategies and email campaigns to promote events and increase engagement. Partnered with delivery apps and online payment platforms, improving upselling and customer convenience during the pandemic. Managed digital platforms like iFood, Uber Eats, and The Fork, boosting sales through delivery and influencer campaigns. Resolved customer complaints efficiently and analyzed sales incentives to enhance marketing effectiveness.

Marketing Assistant at Dican Comercio Exterior, Brazil

January 1, 2020 - July 8, 2025

Supported organizing major trade shows, managed booth layouts and promotional materials. Collaborated with child influencers to drive traffic and promote products. Executed B2B and B2C marketing strategies in the toy and LED import industry. Managed influencer partnerships and social media content, increasing brand visibility. Tested toy prototypes and partnered with agencies for packaging design. Monitored e-commerce dashboards for inventory and order processing. Conducted market research and presented insights to stakeholders.

Social Media Assistant at Mundi Agency

June 30, 2018 - July 8, 2025

Interacted with users across social media platforms to improve brand visibility and customer engagement. Supported lead management and sales pipeline optimization. Collaborated with coordinators and agencies to implement social media strategies and manage communities. Provided timely customer support through social media, email, WhatsApp, and phone.

Customer Assistant at Lidl, Ireland

October 1, 2022 - Present

Relocated to Ireland to improve English and pursue a Higher Diploma in Digital Marketing while gaining professional experience. Developed strong communication and teamwork skills in a multicultural environment.

Digital Marketing Analyst and Event Manager at Sala Vip Group, Brazil

December 31, 2021 - August 19, 2025

Managed and coordinated 10-15 monthly high-profile events for celebrities and corporate clients, overseeing logistics and client relations to ensure flawless execution. Developed and implemented social media strategies that increased engagement and brand visibility. Improved digital experiences by integrating pairing suggestions on delivery apps and partnering with online payment platforms to boost conversions, especially during the pandemic. Managed profiles on food delivery and reservation platforms, optimizing sales through digital influencer campaigns. Resolved customer complaints to reinforce brand reputation and leveraged data insights to improve marketing campaign effectiveness.

Marketing Assistant at Dican Comercio Exterior, Brazil

January 1, 2020 - August 19, 2025

Supported trade shows and events such as Abrin and Expo Disney, managing promotional materials and collaborator partnerships to boost booth traffic. Executed B2B and B2C marketing campaigns for children's toys and LED import products, including multi-channel campaigns and influencer collaborations. Participated in product development and packaging design compliance. Monitored e-commerce dashboards for inventory and order processing. Conducted market research to identify growth opportunities and improve campaign effectiveness.

Social Media Assistant at Mundi Agency

June 30, 2018 - August 19, 2025

Engaged proactively with users on social platforms to attract visitors and collect leads, supporting brand visibility and customer engagement. Optimized lead management processes to improve sales pipeline efficiency. Collaborated on social media strategy implementation and provided timely customer support through various communication channels.

Customer Assistant at Lidl

October 1, 2022 - Present

Developed strong English communication, teamwork and problem-solving skills in a multicultural environment while pursuing further studies in Digital Marketing at Dublin Business School. Supported daily operations, enhancing customer service standards and organisational efficiency.

Digital Marketing Analyst and Event Manager at Sala Vip Group

December 1, 2021 - September 22, 2025

Organised 10-15 monthly events, coordinating logistics, scheduling and staff while ensuring excellent client experiences. Designed and implemented digital campaigns and email marketing strategies, boosting brand engagement and loyalty. Managed app profiles on iFood, Rappi, Uber Eats and The Fork to maximise visibility and upsell opportunities. Resolved customer complaints efficiently, reinforcing a positive brand reputation and leveraging data insights to refine strategies.

Marketing Assistant at Dican Comercio Exterior

January 1, 2020 - September 22, 2025

Trade show support for Abrin and Expo Disney, managing booth layouts, promotional materials and interactive spaces. Developed multi-channel campaigns across B2B and B2C within the children’s toys and LED import industry, driving product visibility. Coordinated social media content and influencer collaborations to promote campaigns and product launches. Conducted market research to inform packaging and market entry strategies.

Social Media Assistant at Mundi Agency

June 1, 2018 - September 22, 2025

Proactively interacted with users across Facebook, Instagram and WhatsApp to attract visitors, provide information and collect potential client details. Supported cohesive social media strategies and community management, coordinating with internal teams and external agencies.

Customer Assistant at Lidl, Ireland

October 1, 2022 - Present

Developed strong English communication, teamwork and problem-solving skills in a multicultural environment; supported daily operations, enhancing customer service standards and organizational efficiency.

Digital Marketing Analyst and Event Manager at Sala Vip Group, Brazil

December 1, 2021 - September 22, 2025

Organised 10-15 monthly events, coordinating logistics and staff while ensuring excellent client experiences. Designed and implemented digital campaigns and email marketing; created tailored social media content to boost engagement. Managed app profiles on delivery platforms to maximise visibility and streamline customer interactions.

Marketing Assistant at Dican Comercio Exterior, Brazil

January 1, 2020 - September 22, 2025

Supported major trade shows, managing booth layouts, promotional materials and interactive spaces. Coordinated multi-channel campaigns across B2B and B2C segments, collaborating with influencers and sales teams to drive product launches. Conducted market research and delivered strategic insights to stakeholders.

Social Media Assistant at Mundi Agency, Brazil

June 1, 2018 - September 22, 2025

Led customer support across Facebook, Instagram and WhatsApp; enhanced lead management processes and contributed to cohesive social media strategies and community management.