Hi, I'm Damon Kenner, a Social Media & Content Manager with over seven years of experience crafting engaging online experiences across Instagram, Facebook, and more. I specialize in strategic content calendars, trend-driven storytelling, and audience insights to grow reach and engagement. I'm passionate about blending creative direction with data-driven tactics, collaborating with artists and venues, producing compelling video and photography, and turning campaigns into measurable results. If it involves amplifying community voices and delivering on-brand content fast, I'm your go-to partner.

Damon Kenner

Hi, I'm Damon Kenner, a Social Media & Content Manager with over seven years of experience crafting engaging online experiences across Instagram, Facebook, and more. I specialize in strategic content calendars, trend-driven storytelling, and audience insights to grow reach and engagement. I'm passionate about blending creative direction with data-driven tactics, collaborating with artists and venues, producing compelling video and photography, and turning campaigns into measurable results. If it involves amplifying community voices and delivering on-brand content fast, I'm your go-to partner.

Available to hire

Hi, I’m Damon Kenner, a Social Media & Content Manager with over seven years of experience crafting engaging online experiences across Instagram, Facebook, and more. I specialize in strategic content calendars, trend-driven storytelling, and audience insights to grow reach and engagement.

I’m passionate about blending creative direction with data-driven tactics, collaborating with artists and venues, producing compelling video and photography, and turning campaigns into measurable results. If it involves amplifying community voices and delivering on-brand content fast, I’m your go-to partner.

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Language

English
Fluent

Work Experience

Data Assistant at Trupanion
February 1, 2023 - February 1, 2023
Analyzed and audited 200+ records per week; closed documentation gaps with clinics to cut throughput delays (~30%).
Record Collector I at Trupanion
October 1, 2025 - October 1, 2025
Reviewed high-volume claims for eligibility; implemented QC checklists and reconciliation steps to reduce error rate and rework. Built Excel trackers (PivotTables, XLOOKUP) to monitor exceptions, backlog, and cycle time; improved team throughput by ~20%. Resolved 50+ weekly information requests from clients and partner hospitals; raised positive feedback ~20% via timely, accurate responses. Mapped process gaps and streamlined handoffs with updated SOPs; increased operational efficiency by ~20%. Investigated escalations and potential fraud; improved decision accuracy via data validation and variance checks. Standardized metadata, naming, and version control across 50k+ files; enhanced retrieval speed and audit readiness. Partnered with Ops/Legal to align SOPs with state requirements; reduced rework/resubmissions by tightening acceptance criteria.
Social Media & Content Manager at Damon Kenner Photography
January 1, 2021 - Present
Executed strategic content calendars for Instagram and Facebook, achieving 22.3K views in 30 days by leveraging trending topics and audience insights. Produced short-form video and stills from concerts and events; delivered fast, on-brand color palettes and captions aligned to current trends and sounds. Amplified non-follower reach by 50% within 3 months by crafting timely posts resonating with local music trends and pop-culture moments; refined hooks and pacing to boost engagement and completion rates.
Data / Operations Assistant at Trupanion
January 1, 2015 - Present
Achieved 95% on-time SLAs by streamlining documentation processes, reducing delays through cross-functional collaboration; standardized metadata and file structure for 50K assets, boosting organization within 3 months; helped establish SOPs and content governance; improved audit readiness and brand safety; contributed to concise, audience-aware communications for captions and comments.
Founder & Content Producer at Seattle Music Trading Cards (Fundraiser)
January 1, 2021 - Present
Founded a community fundraiser in response to COVID-19 to support Seattle's music ecosystem. Designed a 50-count card set using Adobe CC; led a concept-to-fulfillment campaign to help local musicians. Built outreach to artists, venues, and media; coordinated social campaigns with original photography; partnered with SMASH to direct proceeds to musicians and venues; managed artist and venue outreach, produced photo/video assets and landing content to drive awareness and donations.

Education

AS at ITT Technical Institute
January 11, 2030 - November 22, 2025

Qualifications

Lean Six Sigma Yellow Belt (Certified)
January 11, 2030 - November 22, 2025
ASQ CQIA (target)
January 11, 2030 - November 22, 2025
CompTIA Data+ (target)
January 11, 2030 - November 22, 2025
Social Media for Leadership Communications
January 11, 2030 - January 6, 2026
Communication Skills for Modern Management
January 11, 2030 - January 6, 2026
Adobe Content Marketing for Social Media
January 11, 2030 - January 6, 2026

Industry Experience

Healthcare, Financial Services, Professional Services, Media & Entertainment, Software & Internet