Available to hire
I am a detail-oriented and reliable aspiring Virtual Assistant with hands-on experience in administrative support, customer service, and clear communication from my time as a hotel front desk receptionist. I recently completed the DICT General Virtual Assistance Program and now bring knowledge of Google Workspace, email management, scheduling, and organized workflow to help clients run smoothly.
I am eager to deliver efficient, professional support while continuing to learn and grow in the VA field, and I strive to provide proactive, friendly assistance that helps teams stay organized and productive.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Advanced
Work Experience
Hotel Front Desk Receptionist at Sam's Mountain View Resort & Hotel
May 17, 2024 - February 13, 2026Hotel Front Desk Receptionist with experience in administrative support, guest communication, reservations, scheduling, and customer service in a fast-paced hospitality environment. Skilled in handling inquiries, organizing records, processing payments, and resolving guest concerns professionally while ensuring smooth daily operations.
Hotel Front Desk Receptionist at Sam’s Mountain View Resort & Hotel
January 1, 2024 - February 1, 2026Received and verified reservations via phone, Facebook, and in person. Performed administrative tasks including creating schedules and filing documents. Managed client transactions by accepting cash or e-payment, balancing daily sales, issuing receipts, and ensuring payment accuracy. Responded to guest complaints with alternative solutions. Also supported restaurant staff by bussing dishes, assisting with meal prep, and delivering food. Assisted housekeeping by linen changes and room amenities organization.
On-the-Job Trainee at Alta Vista de Boracay
April 1, 2023 - May 1, 2023Completed a 6-week OJT across Front Office, Food and Beverages, and Housekeeping. Handled hotel reservations via multiple online platforms and interacted with foreign guests to fulfill requests. Executed housekeeping duties including bed making, room cleaning, and maintaining tidiness.
Education
Bachelor of Science in Tourism Management at Saint Mary's University, Philippines
August 19, 2019 - July 7, 2023With Academic Distinction Award
Bachelor of Science in Tourism Management at Saint Mary's University
August 1, 2019 - July 1, 2023High School at Quirino General High School
June 1, 2013 - March 1, 2019Senior/Secondary Education at Saint Mark’s School
June 1, 2009 - March 1, 2013Qualifications
G
May 26, 2026 - May 26, 2026Certified Guest Service Professional
March 17, 2023 - May 26, 2026Civil Service Eligibility (Sub-Prov)
August 11, 2024 - May 26, 2026Civil Service Eligibility (Prof)
March 2, 2025 - May 26, 2026Industry Experience
Travel & Hospitality, Professional Services, Education
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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