Available to hire
I am a results-driven and dedicated operations and data quality professional with over 10 years of diverse experience. I have a passion for maintaining data integrity and providing exceptional customer experiences. My journey has led me through various sectors, allowing me to combine analytical rigor with hands-on operational leadership. I thrive in dynamic environments and am committed to continuous improvement.
Skills
Language
English
Fluent
Macedonian
Fluent
Work Experience
Owner & Operations Manager at Kids Corner (Indoor Playground)
January 1, 2024 - PresentFounded and managed a family-oriented indoor playground, overseeing full operational, financial, and customer-experience functions. Achievements include launching a profitable playground and developing local marketing campaigns.
Data Quality Control Specialist at Veeva Systems
February 1, 2023 - PresentEnsured accuracy and integrity of healthcare-related datasets. Conducted in-depth online research and applied quality control frameworks.
Data Curator at Veeva Systems
April 1, 2022 - February 1, 2023Collected and maintained healthcare data for analytical use, ensuring accuracy and resolving data conflicts.
Freelance Tour Guide
June 1, 2016 - PresentDelivered high-quality guided experiences for international visitors, coordinating logistics and managing customized itineraries.
Truck Dispatcher (USA Market)
February 1, 2021 - December 1, 2022Coordinated freight dispatch operations for U.S.-based trucking routes, ensuring on-time delivery with high customer satisfaction.
Education
Master’s Degree at University American College
January 1, 2012 - January 1, 2018Bachelor’s Degree at Faculty of Tourism and Hospitality
January 1, 2009 - January 1, 2012Qualifications
Industry Experience
Healthcare, Education, Retail
Skills
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